3.5 Star Hotel

Neptune, an Ash Hotel

122 Fountain Street, Providence, RI - United States
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Neptune, an Ash Hotel
1/87

About

Featuring North Restaurant, cocktail lounge and karaoke lounge, Neptune, an Ash Hotel is located in Providence city center. Free WiFi access is available. A flat-screen TV is provided in each air-conditioned guest room. Neptune, an Ash Hotel has a 24-hour front desk. Luggage stories and laundry facilities are also available. This property is located within walking distance of many college campuses. University of Rhode Island Providence is 3 minutes' walk away. Johnson & Wales University is 1476 feet away. Rhode Island School of Design is 2461 feet away. Brown University is 0.7 mi away. Roger Williams University is 31 minutes' drive away.

Guest Rating

7.8

Good

Based on 589 reviews

Location Of Hotel

8.8

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.3
Show 29 Verified Reviews

Room Options

1/7

Queen Room with Two Queen Beds

280 sqft • 2 Queen

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/6

King Room - Disability Access

453 sqft • 1 King

Accessible room

Room Details and Photos

1/8

Queen Room

248 sqft • 1 Queen

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/7

Quadruple Room

227 sqft • 2

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/5

Bunk Bed Room

162 sqft • 1

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/6

Single Room with One Double Bed

248 sqft • 1 Double

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/7

King Suite

453 sqft • 1 King and 1 Sofabed

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

Guest Rating

7.8

Good

Based on 589 reviews

Location Of Hotel

8.8

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.3

Pros +

  • Location, ambiance - I'm a frequent return guest at the Dean
  • The distance to the convention centre
  • Unique rooms, decoration, design. Karaoke bar in the basement. Helpful friendly staff.

Cons -

  • Parking One front-office staff person was very unhelpful re: resolving parking issues ("I don;t work for the parking company") Currently restaurant and coffee bar under remodeling - no food for now
  • Bedframe is too bulky and oversized for what is already a ridiculously tight space. Platform bed, mattress is thin, has no support and too low to the ground. End tables have no usable surface area for today?s needs. Bathroom sink stayed clogged.

Business Traveler (81)

Solo Traveler (203)

Traveling as Couple (321)

Family with Young Children (116)

Family with Teens (1)

Senior Traveler (14)

Group Traveler (62)

Total (902)

7.0

John

Posted on: 5-21-2025

Location, ambiance - I'm a frequent return guest at the Dean

Parking One front-office staff person was very unhelpful re: resolving parking issues ("I don;t work for the parking company") Currently restaurant and coffee bar under remodeling - no food for now

10.0

Conrad

Posted on: 11-5-2024

The distance to the convention centre

10.0

Elizabeth

Posted on: 9-30-2024

Unique rooms, decoration, design. Karaoke bar in the basement. Helpful friendly staff.

3.0

Karin

Posted on: 9-23-2024

Friendly, professional and accommodating staff.

Bedframe is too bulky and oversized for what is already a ridiculously tight space. Platform bed, mattress is thin, has no support and too low to the ground. End tables have no usable surface area for today?s needs. Bathroom sink stayed clogged.

Top Amenities:

Free Internet AccessHealth ServicesRestaurantPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. It is free of charge.

Important Info:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Pets are allowed on request. If you are bringing a pet over 15lb, it is at the discretion of the hotel if they accept or do not accept this pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Business center
Daily disinfection
Facilities for disabled guests available
Free Wi-Fi
Non-smoking property
Non-smoking rooms available
Pets allowed
Restaurant(s)

Top Hotel Destinations

$170
per night