Hilton Garden Inn Pittsburgh Downtown

Location was good. Beds were comfortable. Rooms were quiet for sleeping.

Needs to be updated. Would like something offered for breakfast. Even if it’s a granola bar or danish.

Location is great, clean.

AC makes truck noise literally, breakfast slow and kind of decent.

The staff was very friendly. Room was very clean

Location was decent, parking too but expensive.

The heating system in the room was incredibly loud, sounded like a jet landing every time it went on. Coffee pods for the kuerig were cheap & tasteless, fake creamer too. Light bulbs dim or missing. Front desk could be better staffed and paper maps provided for downtown walking/travel. Not everyone enjoys a smartphone google map.

Breakfast delicious and convenient. Location perfect. Valet parking nice option. Room clean and spacious with great view.

The area was congested, but it is a holiday weekend, so not much could be done about that.

Great location and clean room.

No affordable parking options.

Clean , close proximity to Paint arena . Parking garage easily accessible . Restaurant was excellent

Excellent location and a very clean hotel. The staff were friendly and very helpful. Thank you!!

Nothing!

The location is perfect, very walkable area of the city. Market Square has a lot of bars, restaurants, and attractions. You can easily walk to PNC Park and North shore. The bathroom was clean and the shower had great water pressure. The employees of the hotel and restaurant are very accommodating and friendly.

The parking situation was very difficult. The street was blocked off during our stay due to Picklesburgh so trying to get in and out of the garage was stressful. There were barricades and constant streams of people walking while we were getting in and out as there is only one entrance and exit. The spaces in the garage are very tight so its challenging to maneuver with suitcases and bags. This is not the hotel's fault as the hotel does not own the parking garage but it was worth mentioning.We stayed in a junior suite, which was stated to fit 5 individuals, 4 adults and 1 child. There was one king size bed, where our friends and their daughter slept. My husband and I slept on the pull out sofa bed which was beyond atrocious. The couch was very worn, with many tears and frays. The pull out "bed" was a single bed, barely bordering on twin size, which was just a cot with springs and no cushion. It was covered by a fitted sheet which we couldn't tell for sure if it had been changed. My husband and I are both side sleepers so we tried to make it work but it was an awful 2 nights sleep. The sides of my back are sore from having to lie on the bedframe. Not exactly what I expected from a room that cost 542 a night. The living area was very large so it's not as if a bigger couch with a full or queen mattress would have eclipsed the room. The AC was also malfunctioning so the room was constantly cold, but the thermostat read 76 degrees. It felt defeating to ask to be moved as the hotel was completely sold out due to the Phillies/Pirates series, an Anime convention, wedding, and Picklesburgh events that weekend. The hotel could desperately use a face lift and new furniture and if you go with friends, just book 2 rooms, don't subject yourself to a pull out couch.

The staff was kind and welcoming. The location was excellent - central to everything we wanted to see.

Nothing.