3-Star Hotel

Residence Inn by Marriott Cleveland Mentor

5660 Emerald Court, Mentor, OH - United States
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Residence Inn by Marriott Cleveland Mentor
1/18
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$161
per night

3-Star Hotel

Residence Inn by Marriott Cleveland Mentor

5660 Emerald Court, Mentor, OH - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.9

Very Good

Based on 182 reviews

Location Of Hotel

9

Hotel Cleanliness

9.1

Hotel Staff

8.9

Overall Quality

8.9

Show 17 Verified Reviews

About

Residence Inn by Marriott Cleveland Mentor is located in Mentor, 24 miles from Cleveland Orchestra and 25 miles from Cleveland Museum of Natural History. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. The property features an outdoor pool, fitness center, hot tub and free bikes. Some rooms come with a kitchen with a fridge, a dishwasher and an oven. Guests at the hotel can enjoy a buffet or an American breakfast. Residence Inn by Marriott Cleveland Mentor offers a business center for guest use. Cleveland Museum of Art is 25 miles from the accommodation, while Western Reserve Historical Society is 25 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible public restrooms
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible vanities available
Closed-caption TV
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Flashing door knocker available
Free Breakfast
Free Wi-Fi
Free parking
Hearing accessible room and/or kit available
Hot tub/Whirlpool
Hygiene certification
Kitchen
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Visual aids Braille/Tactile signs
Visual alarms
Wheelchair accessible

Guest Rating

8.9

Very Good

Based on 182 reviews

Location Of Hotel

9

Hotel Cleanliness

9.1

Hotel Staff

8.9

Overall Quality

8.9

Pros +

  • The staff was pleasant. The breakfast was good
  • It was very clean, had a great breakfast and the pool was sparkling clean too.
  • The staff was amazing and very helpful.

Cons -

  • The room was dirty. The kitchen floor was sticky. There were fingernail clippings in the carpet. It was very worn down.
  • The breakfast was okay. The breakfast food that was supposed to be hot was barely warm. Plus a lot of items were too spicy.
  • A little bit far from things to do. Nice neighborhood and near restaurants.

Top Quotes:

"It was great, spacious room. Very comfortable. "

"The continental breakfast was nicer than, I expected and the room was very clean and comfortable. "

"The hotel staff was friendly."

Business Traveler (30)

Solo Traveler (27)

Traveling as Couple (71)

Family with Young Children (44)

Family with Teens (8)

Senior Traveler (9)

Group Traveler (18)

7
11/18/2024
The staff was pleasant. The breakfast was good
The room was dirty. The kitchen floor was sticky. There were fingernail clippings in the carpet. It was very worn down.
10
8/16/2024
It was very clean, had a great breakfast and the pool was sparkling clean too.
The breakfast was okay. The breakfast food that was supposed to be hot was barely warm. Plus a lot of items were too spicy.
10
6/3/2024
The staff was amazing and very helpful.
10
5/28/2024
The room was clean and comfortable. Staff was helpful.
A little bit far from things to do. Nice neighborhood and near restaurants.

Room Options

PURE-Allergen Free, Studio, 1 King, Sofa bed

442 sqft • 1 King and 1 Sofabed

Additional toiletAir conditioningAir purifierAlarm clock

Room Details and Photos

1/2

King Studio with Sofa Bed - Hearing Accessible

sqft • 1 King

Accessible room

Room Details and Photos

PURE Allergen Free, 2 Bedroom Suite, Fireplace

sqft

Air conditioning

Room Details and Photos

1/5

Two-Bedroom Suite

600 sqft • 1 King • 1 King • 1 Sofabed

Accessible bath/showerAccessible by liftAdditional bathroomAdditional toilet

Room Details and Photos

1/5

Two-Bedroom Suite with Two King Beds - Hearing Accessible

sqft • 2 King

Accessible room

Room Details and Photos

Location

Residence Inn by Marriott Cleveland Mentor

5660 Emerald Court, Mentor, OH