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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
This Independence hotel is within 12.5 miles from Hopkins International Airport and downtown Cleveland. A business center and on-site parking with additional charge. Each spacious suite at the Embassy Suites by Hilton Cleveland Rockside offers a separate living room with microwave and refrigerator. Two cable TVs and Wi-Fi access are provided. Embassy Suites Cleveland-Rockside serves a hot breakfast every morning. Guests can also enjoy a drink at the nightly evening Reception. The hotel's Urban Craft offers dinner and room service. Recreational facilities at the Embassy Suites by Hilton Cleveland Rockside include a spacious indoor swimming pool and a well-equipped gym with cardio and weight-training equipment.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 225 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note guests must be 21 years of age or older to check-in.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Customer service
- The hotel was okay But the hospitality was not good I seen a gentlemen walking around playing music as he worked. It was a little distracting lady sitting down at the front desk, people to put shoes on and one of the manager walking around talking loud
- Everything! The room the staff the hotel atmosphere, the drink tickets for happy hour and most importantly the free breakfast with fresh made to order omelettes!! They even made me a special egg white omelette with no oil!
Cons -
- Bathroom could use more cleaning
- There wasn't anything that I didn't like.
- Rude staff...didn't allow us to utilize the pool for my nephews birthday which is why we rented the room...accused us of having a dog.
Business Traveler (116)
Solo Traveler (132)
Traveling as Couple (380)
Family with Young Children (331)
Family with Teens (54)
Senior Traveler (20)
Group Traveler (103)
Room Options
1 Bedroom Suite Double Bed
sqft • 1 Double
Room Details and Photos
Premium King Suite - Non Smoking
sqft • 1 King
Room Details and Photos
Double Suite with Two Double Beds - Hearing Accessible/Non-Smoking
sqft • 2 Double
Room Details and Photos
Premier Suite
sqft
Room Details and Photos
Location
Embassy Suites By Hilton Hotel Cleveland-Rockside
5800 Rockside Woods Boulevard, Independence, OH
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