Aloft Cleveland Downtown

Clean, modern, stylish. Very good location and amenities. Great bed too.On checkout, my car (in the garage) wouldn’t start - the young man running valet was extremely helpful and considerate. We appreciated him.

No complaints.

Nice people, beautiful designed rooms and public areas, excellent food

Room bathroom poorly designed without soundproofing and a sliding door that didn’t stay shut!

Rooms were spacious, clean and comfy. Staff was kind and very helpful at all times. Jameel in particular was helpful when we realized late that night that the AC in our original room wasn’t working. He quickly moved us to another room and even hand delivered the key so we didn’t have to go back downstairs again.

If you’re driving there, the parking situation is a bit pricey and there’s no direct access to the hotel from the parking garage. But it worked fine overall and I was glad to have indoor parking available because we have a lot of items that need to stay in the car overnight. It felt secure.

It was safe, clean and a great location!

N/A

valet available for overnight and in/out access or self park options, location is in a desirable downtown district, pets allowed with two local access dog parks. Welcoming & friendly staff. Clean building w contemporary decor.

We packed our stuff into the car a day before our departure, removed the do not disturb sign on the door, did not check out bc we still had night five of five booked, and went to our all day into the night event. Upon our 2 a.m. return to our last night. we came back to an unassembled room. The bedding was stripped, towels collected, trash empty, but nothing was cleaned/wiped/swept or put back in place. We slept without linens, even though the front desk they'd send some right up, plus no towels so we couldn't even lay on those to sleep or have available for personal care use. The misunderstanding made sense considering we had checked in with luggage & a dog, and they saw us multiple times the four days there, and then no sign of any items left for our need to return to the hotel. We were to leave early the last day and with a full day & late night out, we didn't want to burden ourselves packing the car to check out, so we packed up a day sooner. We understood the misunderstanding by Aloft staff and will stay at Aloft Downtown Cleveland many more times.

The hotel was easy to find and beautiful overall. Our room was exceptional. Incredibly clean and comfortable. The few staff members we interacted with were very nice and friendly.

Nothing

Very good location. Good places to eat/drink on the same street and across the street. About a 20 minute walk from the Rock n Roll Hall of Fame. We took scooters on the way back which took less than 10 minutes.

No free breakfast but they do give you a coupon voucher to get something at their market.

Perfect location

Love the property and location.

I arrived on a night of a storm so I was told most hotels in the area were experiencing a power outage and they were no longer able to accommodate me. They were able to get me a reservation at their sister hotel but upon arrival there, the room was disgusting and outdated. I was told to return to Aloft and they would find a room for me. Upon returning, I still had to wait about a hour to be taken to a room. This was about a 3 hour ordeal after driving 5 hours to the destination. After the initial inconveniences, the hotel was nice and my visit was pleasant. Staff was friendly and seemed to do their best despite the several inconveniences. I spoke to the manager and have yet to receive any restitution for my troubles.

Awesome downtown location. Easily walkable to most attractions. We had a room, facing the lake, which was beautiful! Staff was very friendly and helpful. Rooms could using some love…peeling wallpaper, etc. Overall, great stay and will stay here again!

The walls in our room could use some paint and wallpaper repair/replacement.