2.5-Star Hotel

Candlewood Suites Syracuse-Airport By IHG

5414 South Bay Road (Town Of Salina), Syracuse, NY - United States

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Candlewood Suites Syracuse-Airport By IHG

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Policies
Amenities
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^$96

per night

2.5-Star Hotel

Candlewood Suites Syracuse-Airport By IHG

5414 South Bay Road (Town Of Salina), Syracuse, NY - United States

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Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly

Show All Amenities

Guest Rating

5.3

Based on 585 reviews

Location Of Hotel

7.7

Hotel Cleanliness

5.9

Hotel Staff

6.9

Overall Quality

5.3

Show 88 Verified Reviews

About

Located in North Syracuse, 3.9 miles from NBT Bank Stadium, Candlewood Suites Syracuse-Airport by IHG provides accommodations with a fitness center, private parking, a shared lounge and barbecue facilities. This 2-star hotel offers free shuttle service and a 24-hour front desk. The property has a business center, and luggage storage for guests. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchenette, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All rooms will provide guests with a fridge. Destiny USA is 4.2 miles from Candlewood Suites Syracuse-Airport by IHG, while Syracuse Regional Transportation Center is 4.6 miles away. Syracuse Hancock International Airport is 1.2 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please contact the hotel for information regarding extended parking. The airport shuttle service drop off and pick up is available from 4:00 to 00:00 every day.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Health Services

Airport Shuttle

Kitchen/Kitchenette

Fitness Center

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)

Facilities for disabled guests available

Family rooms

Fitness center

Free Wi-Fi

Hygiene certification

Kitchen

Kitchenette

Microwave

Non-smoking property

Pets allowed (charges may apply)

Professional cleaning services

Refrigerator

Wheelchair accessible

Guest Rating

5.3

Based on 585 reviews

Location Of Hotel

7.7

Hotel Cleanliness

5.9

Hotel Staff

6.9

Overall Quality

5.3

Pros +

Location
Nice staff, price is low, small kitchens are wonderful in the rooms.
The people were nice

Cons -

Hotel had many holes in walls, curtains all falling down from wall, holes in bathtub, smoke detectors unhooked, carpet wet, toilet seat broken, furniture scratched and falling apart. Very nasty room which no one would want to stay.
Need to restock the rooms with kitchen wear. Some stays missing pot a pan utensils.
Fairly certain there was a literal blood stain in our room. Bed sheets were stained. Kitchen had a funky smell.

Business Traveler (82)

Solo Traveler (134)

Traveling as Couple (164)

Family with Young Children (108)

Family with Teens (8)

Senior Traveler (9)

Group Traveler (27)

1

5/13/2025

Location

Hotel had many holes in walls, curtains all falling down from wall, holes in bathtub, smoke detectors unhooked, carpet wet, toilet seat broken, furniture scratched and falling apart. Very nasty room which no one would want to stay.

8

5/12/2025

Nice staff, price is low, small kitchens are wonderful in the rooms.

Need to restock the rooms with kitchen wear. Some stays missing pot a pan utensils.

1

4/22/2025

The people were nice

Fairly certain there was a literal blood stain in our room. Bed sheets were stained. Kitchen had a funky smell.

3

4/13/2025

The best part was the location close to the airport. The staff was very nice

The hotel is very outdated. There was black mold on ceiling and in cupboard under sink. It was a suite. The utensils were covered with hard food in drawers. It was just filthy & I can?t believe I actually stayed there. I slept in my clothes.

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