3-Star Hotel

Element New York Times Square West

311 West 39th Street, New York, NY - United States
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Element New York Times Square West
1/28
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  • Amenities
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$304
per night

3-Star Hotel

Element New York Times Square West

311 West 39th Street, New York, NY - United States
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Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 8261 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.3

Hotel Staff

8.4

Overall Quality

8

Show 86 Verified Reviews

About

This stylish Manhattan hotel is located in the Theater District and is 2113 feet from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV. The modern guest rooms at Element by Westin Times Square are equipped with a DVD player, iPod docking station, and free Wi-Fi. They are furnished with a microwave, refrigerator, and coffee maker. This nonsmoking hotel features an on-site gym with a variety of cardio machines. Bicycle rentals are available. A breakfast buffet is served every morning at the Element. Snacks are sold at the 24-hour pantry. Madison Square Garden is 1585 feet from the Times Square Element. NBC Studios and Rockefeller Center are 1 mi from the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, credit card used at time of booking must be presented at time of check-in.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Kitchen
Kitchenette
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

8

Very Good

Based on 8261 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.3

Hotel Staff

8.4

Overall Quality

8

Pros +

  • Location and staff. Price.
  • Nice, neat, clean. Hospitable staff
  • All the staff, including housekeeping and janitorial, were friendly, gracious, and hospitable

Cons -

  • The lobby is cramped and the checkin area was too small. Always a mob scene. The desk employees handled things very well. The lobby is dated and the furniture had stains. The property is in dire need of a refresh
  • There were issues with water and an elevator that were not communicated before booking
  • elevator out of order

Top Quotes:

"Clean, trendy, modern. "

"Conveniently located. Fantastic and helpful staff. Really great value. "

"Big rooms; well-stocked, full kitchen. "

Business Traveler (497)

Solo Traveler (869)

Traveling as Couple (2656)

Family with Young Children (2196)

Family with Teens (32)

Senior Traveler (89)

Group Traveler (650)

7
2/10/2025
Location and staff. Price.
The lobby is cramped and the checkin area was too small. Always a mob scene. The desk employees handled things very well. The lobby is dated and the furniture had stains. The property is in dire need of a refresh
10
1/23/2025
Nice, neat, clean. Hospitable staff
10
1/22/2025
All the staff, including housekeeping and janitorial, were friendly, gracious, and hospitable
7
1/10/2025
Very clean
There were issues with water and an elevator that were not communicated before booking

Room Options

1/3

City View King Suite, 1 Bedroom Suite, 1 King, City View

506 sqft • 1 King

Air conditioningAlarm clockCity viewCleaning products

Room Details and Photos

One-Bedroom Suite

sqft

Air conditioning

Room Details and Photos

1/13

Traditional Two Double, Guest room, 2 Double

291 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCleaning products

Room Details and Photos

Location

Element New York Times Square West

311 West 39th Street, New York, NY