3-Star Hotel

Hilton Garden Inn Syracuse

6004 Fair Lakes Road, East Syracuse, NY - United States
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Hilton Garden Inn Syracuse
1/40
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  • Policies
  • Amenities
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$159
per night

3-Star Hotel

Hilton Garden Inn Syracuse

6004 Fair Lakes Road, East Syracuse, NY - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolKid Friendly
Show All Amenities

Guest Rating

7.9

Good

Based on 186 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.6

Hotel Staff

8.5

Overall Quality

7.9

Show 31 Verified Reviews

About

Located 4.8 miles from Le Moyne College, Hilton Garden Inn Syracuse offers 3-star accommodations in East Syracuse and features a garden, a shared lounge and a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a hot tub. The property has room service, a 24-hour front desk and luggage storage for guests. The rooms in the hotel are equipped with a TV with cable channels. All rooms at Hilton Garden Inn Syracuse have air conditioning and a desk. Buffet and American breakfast options are available at the accommodation. Hilton Garden Inn Syracuse has a sun terrace. The hotel also provides a business center and guests can use the on-site ATM machine at Hilton Garden Inn Syracuse. NBT Bank Stadium is 5.8 miles from the accommodation, while Syracuse Regional Transportation Center is 6.2 miles from the property. Syracuse Hancock International Airport is 1.9 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

7.9

Good

Based on 186 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.6

Hotel Staff

8.5

Overall Quality

7.9

Pros +

  • It was nice that they gave solar eclipse welcome backs and decor was cool. The gym was decent
  • Location. Very clean. Friendly staff
  • Very nice hotel in suburban office park with geese hanging out in small pond near front of hotel. I'd definitely stay here again.

Cons -

  • Unhelpful staff. Hallways flooded with the smell of cigarettes and weed
  • Front desk staff during check-in charge me again for the room when I already paid for it. When asked she said that yes I paid for it but then I had a charge on my card. During check-out, the staff member was extremely rude when asked about the charge.
  • Check in time was on an hour delay. Spa had massive amounts of chemicals on the bottom, causing rashes on feet. Breakfast was not worth the added cost. Hotel room sheets has something resembling mouse droppings. not impressed.

Top Quotes:

"Beds and pillows were comfortable."

"Good restaurant and friendly staff."

Business Traveler (10)

Solo Traveler (37)

Traveling as Couple (88)

Family with Young Children (66)

Family with Teens (15)

Senior Traveler (2)

Group Traveler (19)

1
8/19/2024
Unhelpful staff. Hallways flooded with the smell of cigarettes and weed
8
7/14/2024
Front desk staff during check-in charge me again for the room when I already paid for it. When asked she said that yes I paid for it but then I had a charge on my card. During check-out, the staff member was extremely rude when asked about the charge.
2
4/10/2024
It was nice that they gave solar eclipse welcome backs and decor was cool. The gym was decent
Check in time was on an hour delay. Spa had massive amounts of chemicals on the bottom, causing rashes on feet. Breakfast was not worth the added cost. Hotel room sheets has something resembling mouse droppings. not impressed.
9
11/27/2023
Location. Very clean. Friendly staff
Breakfast was an extra charge and not worth the expensive cost. COVID is over there is no reason not to offer guests a complimentary breakfast even if it is small and simple

Room Options

1/2

King Room

sqft • 1 King

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

1/2

2 Double Beds

sqft • 2 Double

Air conditioningClosetDeskFree Wifi

Room Details and Photos

King Room with Sofa Bed

sqft • 1 King and 1 Sofabed

Room Details and Photos

Queen Room with Two Queen Beds - Non-Smoking

sqft • 2 Queen

Nonsmoking

Room Details and Photos

Guestroom

sqft

Room Details and Photos

1/5

1 King Bed Junior Suite Non-Smoking

431 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Location

Hilton Garden Inn Syracuse

6004 Fair Lakes Road, East Syracuse, NY