3 Star Hotel
Tru by Hilton Albany Crossgates Mall
About
Comfortable Accommodations Tru by Hilton Albany Crossgates Mall in Albany offers air-conditioned rooms with free WiFi, work desks, and modern amenities. Each room includes a refrigerator, microwave, TV, and free toiletries. Exceptional Facilities Guests can enjoy an indoor swimming pool, fitness center, and bar. Additional facilities include a lounge, fitness room, elevator, 24-hour front desk, minimarket, daily housekeeping service, and full-day security. Delicious Breakfast A complimentary American buffet breakfast is served daily, featuring juice, pancakes, and fruits. The breakfast is highly praised by guests for its quality and variety. Prime Location Located 5 mi from Albany International Airport, the hotel is near attractions such as the Capitol Building (2.5 mi) and Empire State Plaza Convention Center (5.6 mi). Guests appreciate the convenient location and excellent service.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
1 KING MOBILITY ACCESSIBLE W/BATHTUB
sqft • 1 King
Room Details and Photos
2 Queen Beds
334 sqft • 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- I was very appreciative of the amenities available (especially the coffee). And the staff was super-friendly.
- Clean. Friendly staff. Two breakfast rooms with lots of options!
- It¿s located in a spot where I could find everything I needed close by locally. It was clean and comfortable!!
Cons -
- I was not too fond of the shower. I was constantly concerned of water going everywhere.
- No
- The room was as small as a NYC hotel room. It only had a king size bed. No pullout sofa bed. No cot. The woman on the phone provided me with misinformation. She said that all the rooms have a king size bed and a sofa bed. Nope!
Business Traveler (77)
Solo Traveler (82)
Traveling as Couple (235)
Family with Young Children (250)
Group Traveler (43)
Total (728)
Betty
•Posted on: 2-21-2025
I was very appreciative of the amenities available (especially the coffee). And the staff was super-friendly.
I was not too fond of the shower. I was constantly concerned of water going everywhere.
Faith
•Posted on: 11-22-2024
Clean. Friendly staff. Two breakfast rooms with lots of options!
Jody
•Posted on: 4-11-2024
It¿s located in a spot where I could find everything I needed close by locally. It was clean and comfortable!!
No
Deborah
•Posted on: 12-2-2023
The breakfast was good
The room was as small as a NYC hotel room. It only had a king size bed. No pullout sofa bed. No cot. The woman on the phone provided me with misinformation. She said that all the rooms have a king size bed and a sofa bed. Nope!
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
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- North America
- United States
- New York
- Albany
- Tru By Hilton Albany Crossgates Mall