3 Star Hotel
Homewood Suites by Hilton Albany Crossgates Mall
About
Located in Albany and with Capitol Building reachable within 2.5 miles, Homewood Suites by Hilton Albany Crossgates Mall provides a fitness center, non-smoking rooms, free WiFi and a shared lounge. The property is around 2.7 miles from University of Albany SUNY, 5 miles from New York State Capitol and 5.7 miles from Corning Tower. The hotel features an indoor pool and a 24-hour front desk. At the hotel, rooms contain a desk. All rooms come with air conditioning and a TV, and some units at Homewood Suites by Hilton Albany Crossgates Mall have a safety deposit box. All guest rooms will provide guests with a fridge. Guests at the accommodation can enjoy a buffet or an American breakfast. You can play pool at Homewood Suites by Hilton Albany Crossgates Mall. The Egg Center for the Performing Arts is 6 miles from the hotel, while Empire State Plaza Convention Center is 6.4 miles away. Albany International Airport is 5 miles from the property.
Guest Rating
Very Good
Cleanliness
Location
Satisfaction
Room Options
2 QUEEN BEDS STUDIO NONSMOKING
334 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
1 KING BED STUDIO SUITE NONSMOKING
334 sqft • 1 King and 1 Sofabed
Room Details and Photos
King Studio Suite - Hearing Access/Non-Smoking
334 sqft • 1 King
Room Details and Photos
Homewood Suites by Hilton Albany Crossgates Mall - All Inclusive Reviews Rating
Very Good
Review summary
The hotel reviews highlight the spacious and clean rooms, along with an excellent location that offers convenient access to malls and restaurants. Guests consistently praise the exceptional customer service and the overall cleanliness of the hotel. Despite some noise disturbances reported, the positive aspects of comfort, friendliness of the staff, and a large breakfast selection are emphasized, making it a highly regarded choice for travelers.
Cleanliness
Location
Satisfaction
Heidi
•Posted on: 4-27-2025
The room is big and clean. Really great for our family.
Wish there was at least one more blanket.
Carrie
•Posted on: 3-24-2023
This hotel was very clean and comfortable and the staff was very good.
Nothing
Akua
•Posted on: 3-22-2023
The location is excellent. It’s opposite the mall so easy to shop and buy lunch and dinner.Very very neat and clean. Rooms are large and updated. Lots of hot water. bed is comfortable.
Not enough hot breakfast options. The breakfast is monotonous .
Denise
•Posted on: 9-3-2022
Very nice location. Loved the full fridge and kitchenette. Room was clean, spacious.
A little bit of bath water was left in the tub when we arrived. I think it wasn't drained after cleaning. Everything else was clean. After a horrible experience with Hilton Garden Inn we swore off Hilton. This Homewood Suites stay gave us faith in the Hilton brand again.
Ivette
•Posted on: 6-26-2022
Great hotel !
Milagros
•Posted on: 6-4-2022
The location was great. I was attending a graduation minutes away. The breakfast was also an added plus.
The room should have been cleaned a little better. I felt the price was too much for a one night stay.
Alan
•Posted on: 5-28-2022
Clean and good location
Hallways were a bit dark
Beth
•Posted on: 2-24-2022
Great location. Walking distance to huge shopping mall with lots for kids and adults to do. Friendly staff. Great full breakfast!
Not the cleanest hotel I've stayed at. The pool was a little merkey the second day of our stay.
Benjamin
•Posted on: 12-21-2021
Staff was very friendly and welcoming. The room was clean larger than expected and comfortable. It had pots/pans and dishes which i hadnt expected. There was a pool table in the lobby which should be advertised.
Nadeem
•Posted on: 11-8-2021
Perfect location, large selection for breakfast, hotel room was very comfortable and spacious. Rooms exceeded expectations - providing coffee / tea, ample storage spaces, and enough bathroom / kitchen supplies. Exceptional first floor facilities.
Showing 1-10 of 14 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Homewood Suites by Hilton Albany Crossgates Mall
1651 Western Avenue, Albany, NY
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