2.5-Star Hotel

Comfort Suites Hanes Mall

200 Capitol Lodging Court, Winston Salem, NC - United States
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Comfort Suites Hanes Mall
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$102

2.5-Star Hotel

Comfort Suites Hanes Mall

200 Capitol Lodging Court, Winston Salem, NC - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 920 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

9

Overall Quality

8.3

Show 75 Verified Reviews

About

This hotel is located off Interstate 40 and within a 10-minute drive of Winston-Salem city center. It offers a seasonal outdoor pool, fitness center, and rooms with free WiFi. Comfort Suites Hanes Mall rooms include a microwave and refrigerator. The rooms are equipped with cable TV and a coffee maker. Hanes Mall Comfort Suites serves guests a daily breakfast. The hotel also offers a business center. Comfort Suites is 6.8 mi from the Lawrence Joel Veterans Memorial Coliseum, which is a sports and entertainment venue. The Old Salem Museum and Gardens is 6 mi from the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool #1: Closed from Thu, Oct 03, 2024 until Thu, May 22, 2025 A damage deposit of USD 150 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note an authorization form is required if the booking does not match the name on the credit card. Hotel non refundable service fee of US$2 will be charged at check in at the property

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Outdoor pool
Professional cleaning services
Refrigerator
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 920 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

9

Overall Quality

8.3

Pros +

  • The hotel STAFF!!! You have the BEST REPRESTATION AROUND!!!! KEEP UP THE GOOD WORK!!
  • Everything was wonderful, including cleanliness and staff professionalism and friendliness. We stay here every year on our way to the coast.
  • Super super clean and large room. Friendly staff and an exhaust fan in the bathroom which is hard to find these days!

Cons -

  • The coffee could be stronger. It was like colored water.
  • The couch had dirty stain on it and the side bathroom door was crack
  • The ceiling in the bathroom was leaking

Business Traveler (92)

Solo Traveler (114)

Traveling as Couple (224)

Family with Young Children (282)

Family with Teens (13)

Senior Traveler (7)

Group Traveler (42)

10
The hotel STAFF!!! You have the BEST REPRESTATION AROUND!!!! KEEP UP THE GOOD WORK!!
10
Everything was wonderful, including cleanliness and staff professionalism and friendliness. We stay here every year on our way to the coast.
The coffee could be stronger. It was like colored water.
10
Super super clean and large room. Friendly staff and an exhaust fan in the bathroom which is hard to find these days!
10
It Was quiet and the location was safe
The couch had dirty stain on it and the side bathroom door was crack

Room Options

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Guestroom

sqft

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

1/3
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Queen with 2 Queen Beds

sqft • 2 Queen

Air conditioningClosetCoffee/tea machineFree Wifi

Room Details and Photos

1/4
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King Room with Whirlpool Bathtub

sqft • 1 King

Air conditioningClosetCoffee/tea machineFree Wifi

Room Details and Photos

1/4
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Superior King Suite - Non-Smoking

384 sqft • 2 King and 1 Sofabed

NonsmokingToilet paper

Room Details and Photos

1/10
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2 King Beds, Suite, Nonsmoking, Upgrade

388 sqft • 2 King

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/4
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King Room - Accessible/Non-Smoking

384 sqft • 1 King and 1 Sofabed

Accessible roomNonsmokingPrivate bathroom

Room Details and Photos

Location

Comfort Suites Hanes Mall

200 Capitol Lodging Court, Winston Salem, NC