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Guest Rating
Good
Location Of Hotel
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Show 83 Verified Reviews
This Comfort Inn is located in Matthews in the Windsor Square Shopping Center. Free WiFi is offered throughout the hotel. Complimentary tea and coffee are available in the lobby, and the free hot daily breakfast includes eggs, meat, yogurt, fruit, cereal, and waffles. All guest rooms are equipped with a 32-inch flat-screen cable TV, desk, refrigerator, microwave, and coffee machine. Each private bathroom has a curved shower rod and hairdryer. Connecting rooms can be requested. This nonsmoking hotel features a seasonal outdoor pool, fitness room, and business center. There are also 2 banquet and meeting rooms. For added convenience, coin-operated laundry facilities are located on site. Parking that can accommodate trucks and busses is available. The hotel is near Discovery Place, Bank of America Stadium, Bojangles Coliseum, Verizon Wireless Amphitheater Charlotte, and Carowinds amusement park. Additional points of interest close by include: Extreme Ice Center, Carolina Courts, Lowe's Motor Speedway, University of North Carolina at Charlotte, and Time Warner Cable Arena.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note an early check-in fee applies to guests arriving before 13:00. Please contact the property for details. Service animals can be accommodated. Contact the property for details.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Rooms were well appointed. Fair hotel for the price.
- It?s location and the size of my room.
- The staff is always professional and friendly. The rooms are comfortable and clean
Cons -
- Hotel is dark and outdated and there was a smell in our room. The carpet in our corridor is on dire need of restreching. I wouldn't probably rate it 7.9 which was the average for this property.
- Yes. There were not enough ramps on the sidewalks. There was one and it was blocked by someone who parked in a handicapped spot. Poorly, thought out and then executed.
- There was mold growing on the wall the air conditioner was on and even growing on the curtains. It had a very bad smell (wet/earthy) to the room and felt very sticky.
Top Quotes:
"Perfect location: near shopping, food, movies, etc. Very nice and quiet stay. "
"Great location, nice breakfast."
"Very good breakfast."
Business Traveler (189)
Solo Traveler (259)
Traveling as Couple (478)
Family with Young Children (294)
Family with Teens (42)
Senior Traveler (21)
Group Traveler (58)
Room Options
Suite
sqft
Room Details and Photos
King Room - Non-Smoking
sqft • 1 King
Room Details and Photos
Double with 2 Double Beds - Non-Smoking
sqft • 2 Double
Room Details and Photos
2 Queen Beds, Nonsmoking
216 sqft • 2 Queen
Room Details and Photos
Location
Comfort Inn Matthews
1718 Windsor Crossing Drive, Matthews, NC
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