Courtyard by Marriott Charlotte Airport LoSo

Room was clean and spacious, bed was comfortable

No breakfast, had to pay if you wanted breakfast

The location is great. The room was clean and cool. Check-in and check-out was nice and simple.

We didn't have soap in the bathroom to wash our hands, so we had to use our body wash. The pillows were flat as pancakes, and the mattress felt like I sunk into it. This was my second time staying here, and the first time we stayed, I don't recall the bed feeling like the springs were gone. Overall, it's not a bad place, I'm not sure if it was the room we were in. We needed new pillows, the mattress was like the springs were gone, and soap in the bathroom.

Great location

No hot water

It was very modern and clean. We travel to Charlotte often so I wish I had found it earlier. The shuttle to the airport was really convenient. Free parking is awesome.

N/A

Nice hotel.

The sheets and pillow cases were not changed it had someone's hair in the bed and on the back of pillows as if they just made the bed without new sheets. The shower walls were dirty and had body was or shampoo lines the shower floor did not look clean so I used a towel to stand on. Other than that it was ok

the location was good

the 3rd shift attendant was totally rude. baked down to inquire about breakfast, he was so snappy then said “have people in front of me” click. Not before saying that the restaurant is shut down due to no workers. You can imagine my surprise the next morning while going to checkout and smelled the breakfast??‍♀️ bag of trash still in hallway from check in day, called for tissue that never came… my goodness. I’m just thinking with the pool closed, chain on back door of rear parking & the lack of customer service, should I be looking for a portion of my cost….

Rooms are big and spacious. The bathroom is nice and very up to date with decor and design

Nothing

The Hotel price is affordable, location Ideal, and it was clean. The staff is quite friendly. A great and affordable above average experience.

What was concerning was the level of noise (loud) and the way of weed, strong. Not a fan.

Friendly and helpful staff. Shuttle service to the airport was very convenient.

Good location , excellent conditions of the hotel and rooms , gratefully surprised.