Homewood Suites By Hilton Charlotte Southpark

Nice area in town

Shower didn’t drain, staff were rude and hotel double charged me. Booking.com has done nothing to rectify the situation and now I’m dealing with a credit card dispute

Friendly staff. Clean rooms. Great breakfast options. Restaurants and Mall within walking distance.

The mattress was uncomfortable. You could feel the springs

The staff was very nice and friendly. The rooms was very clean.

Overall it was a good stay. I liked the breakfast, very clean area and when I spilled my coffee they were very nice. Front desk staff was pleasant. The important parts of the room were clean. I do think the room could use a deep clean, cabinets polished and floor tile deep clean as well as corners of the room and the carpet. I did get some dirt on the wipes I use to sanitize areas of the room before use of those areas like the desk and desk chair covered before sat on it Maybe use a stainless steel spray to clean those areas. The lady that refreshed the room on the 3rd day did a good job. The mattress could be replaced with a firmer mattress. Bedding clean. The kitchen area was clean, the fridge was clean. TV worked well with good cable selections and choices. Shower was good with hot water but again could use deep clean corners and flooring. Hallways did not smell fresh. I did not use any of the amenties. Overall it was a good stay.

Mentioned above.

This is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its wonderful staff.

Pool area was relaxed and like a resort - well stocked with towels and plenty of chairs. Rooms were spacious and exceptionally clean.

The rooms were spacious, well kept, and well equipped. The location was great. The morning breakfast was delicious. The staff were friendly. The hotel bar was convenient. Parking was easy to access.

The pool needed maintenance.

Perfect location, super clean, well appointed room, friendly staff, secure parking.

It was a lovely hotel! So modern and tons of space in the rooms. We were SO comfortable! The pool was also beautiful and so great on hot days. Plus the proximity to local shops and restaurants could not be beat. They are pet friendly too which was such a plus!

Nothing I can think of that was bad really! The breakfast was minimal but not a deal breaker by any means.

Solid amenities and great location

Cable went out and there was a constant flashing light in my room all night.