3 Star Hotel
Holiday Inn Asheville - Biltmore West By IHG
About
Located in Asheville, North Carolina, this hotel features a restaurant, Full Bar, an indoor pool and a seasonal outdoor pool. It offers accommodations with free WiFi access. Guests can work up a sweat in the on-site 24-hour fitness center. Meeting facilities are available as well as a 24-hour business center with scanning and photocopying capabilities. A local shuttle is available Monday - Saturday evenings for a fee. A refrigerator and a coffee maker come standard in each room at Holiday Inn Asheville Biltmore West. A cable TV, a work desk, and ironing facilities are also included. Each private bathroom is equipped with a hairdryer. The North Carolina Arboretum is 6.8 mi from this hotel. Guests will be 2 minutes’ drive from Blue Ridge Parkway which offers scenic trails and hiking.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Room - Mobility Access/Hearing Accessible
356 sqft • 1 King
Room Details and Photos
Standard Room
302 sqft • 1 Double
Room Details and Photos
Standard Room with Two Queen Beds
356 sqft • 2 Queen
Room Details and Photos
2 Double Beds Nonsmoking
270 sqft • 2 Double
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- There was a restaurant and bar. We ate there and the food was good it just took a while to get it.
- It was a lovely property. Well maintained. We were very tired so it was great there was a very good restaurant on the property. The staff was very nice.
- Rooms were up to date and Dove products included toiletries.
Cons -
- We had to take cold showers. I called the hotelbefore booking online and the lady at the desk never said anything about having water issues in the rooms. No one wants to pay over $200 a night and have to take a cold shower. The next morning the lady at the desk said I’m sorry but we have someone working on the problem.
- The rooms were a bit small and there was no complimentary breakfast
- Pool wasn’t very heated as said and the indoor hot tub had been filled in… the indoor hot tub would have been GREAT!!!!
Top Quotes:
"Easy access to interstate."
"Friendly staff. Nice breakfast."
"Nice rooms, soft pillows and comfortable bed. "
Business Traveler (33)
Solo Traveler (50)
Traveling as Couple (276)
Family with Young Children (185)
Family with Teens (8)
Senior Traveler (6)
Group Traveler (32)
Total (295)
Laurie
•Posted on: 1-20-2026
There was a restaurant and bar. We ate there and the food was good it just took a while to get it.
We had to take cold showers. I called the hotelbefore booking online and the lady at the desk never said anything about having water issues in the rooms. No one wants to pay over $200 a night and have to take a cold shower. The next morning the lady at the desk said I’m sorry but we have someone working on the problem.
Barbara
•Posted on: 1-18-2026
It was a lovely property. Well maintained. We were very tired so it was great there was a very good restaurant on the property. The staff was very nice.
The rooms were a bit small and there was no complimentary breakfast
Anna
•Posted on: 1-1-2026
Rooms were up to date and Dove products included toiletries.
Pool wasn’t very heated as said and the indoor hot tub had been filled in… the indoor hot tub would have been GREAT!!!!
Danny
•Posted on: 12-29-2025
Everyone was very nice and the Hotel was so clean. We had breakfast every morning and it was delicious. Thank you
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that transfer service to the city center is available for a fee on Friday and Saturday. Service has limited hours of operation. Contact property for details. Please note the property is undergoing renovations beginning January 2020. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Wed, Feb 11, 2026 until Mon, Jun 1, 2026
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Holiday Inn Asheville - Biltmore West By IHG
435 Smokey Park Highway, Asheville, NC
Top Hotel Destinations
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- North America
- United States
- North Carolina
- Asheville
- Holiday Inn Asheville - Biltmore West By Ihg