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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 83 Verified Reviews
Located in Excelsior Springs, this resort offers a decadent day spa, which includes massage services, sauna and stream treatments. The resort is 5 minutes’ walk from the Historic Hall of Waters. Guestrooms at the The Elms Hotel & Spa, a Destination by Hyatt Hotel are modern and bright. The rooms include a flat-screen TV, microwave and refrigerator. Guests can swim in the pools or work out in the fitness center. The property offers hiking and biking trails. A horseshoe and volleyball court are available seasonally on-site. The Elms Hotel & Spa, a Destination by Hyatt Hotel is 2 miles from the Excelsior Springs Golf Course. The Ameristar Casino is 35 minutes’ drive from the resort.
Check-in:
After 16:00
Check-out:
Before 12:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Check-in was much faster and smoother than it was when we stayed here last year.
- Spa
- My niece was married there. Had a nice wedding.
Cons -
- Rooms were outdated. Walls were very thin and could hear neighbors. Cost of restaurant was very high
- Room wasn't ADA. Room too small for ADA person, no railings in shower asked for stool for shower never came. Loud guests all night in hallway.
- There were stains in the bedding, furniture was in disrepair. Bugs in the bathroom. Very loud, heard everything in the hallway. There was absolutely no parking.
Business Traveler (11)
Solo Traveler (26)
Traveling as Couple (181)
Family with Young Children (56)
Family with Teens (6)
Senior Traveler (5)
Group Traveler (54)
Room Options
King Room with Accessible Shower - Disability Access
300 sqft • 1 King
Room Details and Photos
Presidential King Suite
751 sqft • 1 King • 1 Sofabed
Room Details and Photos
Royal Presidential Suite King
754 sqft • 1 King and 1 Sofabed
Room Details and Photos
Royal 2 Queen Beds
227 sqft • 2 Queen
Room Details and Photos
Queen Room
300 sqft • 1 Queen
Room Details and Photos
Parlor Suite with 1 Queen Bed
431 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Parlor Suite with Two Queen Beds
431 sqft • 1 Queen • 1 Queen
Room Details and Photos
Parlor Queen Suite
431 sqft • 1 Queen • 1 Sofabed
Room Details and Photos
Location
The Elms Hotel & Spa, a Destination by Hyatt Hotel
401 Regent Street, Excelsior Springs, MO
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