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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
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Show 67 Verified Reviews
Staybridge Suites - Benton Harbor-St. Joseph by IHG is a 3-star property located in Benton Harbor. The hotel has an indoor pool, a 24-hour front desk and free WiFi throughout the property. The hotel offers a buffet or American breakfast. South Bend Regional Airport is 29 miles from the property.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- There was no cover for the let out couch when we ask for covers and extra towels we where charged $250 dollars extra manger would not call back to explain why they charged us extra $250
- The hotel rooms were very clean and roomy.
- Very clean
Cons -
- They changed us for extra towels and cover $250
- No extra pillows.
- HORRIBLE BREAKFAST! Very poorly managed, staffed, supplied. # guests exceeded staff (just 1 person). Coffee ran dry 4/4 days. Eggs ran empty 1/4 days. Forks ran out 3/4 days. Napkins ran out 1/4 days. Garbage overflowing 4/4 days!
Top Quotes:
"Friendly staff, great breakfast bar, spacious room. "
Business Traveler (34)
Solo Traveler (30)
Traveling as Couple (112)
Family with Young Children (150)
Family with Teens (7)
Senior Traveler (3)
Group Traveler (20)
Room Options
1 Queen Studio Suite Mobility Accessible Tub
302 sqft • 1 Queen
Room Details and Photos
Queen Room with Accessible Roll-in Shower - Nonsmoking
sqft • 1 Queen and 1 Sofabed
Room Details and Photos
One-Bedroom King Suite
400 sqft • 1 King and 1 Sofabed
Room Details and Photos
1 Bedroom Suite 1 King
270 sqft • 1 King
Room Details and Photos
Two-Bedroom Suite with Two Bathrooms and Mobility Accessible Tub - Non-Smoking
sqft • 2 Queen and 1 King • 1 Sofabed
Room Details and Photos
1 Bedroom Suite 2 Queen
sqft • 2 Double
Room Details and Photos
Studio Suite
200 sqft • 2 Single
Room Details and Photos
One-Bedroom Queen Suite
400 sqft • 2 Queen
Room Details and Photos
2 Bedroom Suite
496 sqft • 2 Double and 1 Queen
Room Details and Photos
2 Bedroom Suite Mobility Accessible Tub
sqft • 2 Double and 1 King
Room Details and Photos
Location
Staybridge Suites Benton Harbor-St. Joseph River
1275 Cinema Way, Benton Harbor, MI
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