2 Star Hotel

The Whitlock

16 Church Street, Lenox, MA - United States
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The Whitlock
1/53

About

Historic Setting The Whitlock in Lenox is housed in a historic building, offering a unique and charming atmosphere. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms with free toiletries, carpeted floors, and TVs. Essential Facilities Guests enjoy free WiFi, an outdoor fireplace, outdoor seating area, express check-in and check-out, and luggage storage. Local Attractions Nearby attractions include Tanglewood Musical Center (1.5 mi), Cranwell Spa & Golf Club (1.6 mi), and Norman Rockwell Museum (6.8 mi). Activities The hotel offers skiing and cycling activities, catering to outdoor enthusiasts.

Guest Rating

7.8

Good

Based on 187 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.7

Hotel Staff

8.1

Overall Quality

7.6
Show 1 Verified Reviews

Room Options

1/7

Nest Suite

420 sqft • 1 King • 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/7

Deluxe King

291 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/5

Standard Queen

183 sqft • 1 Queen

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/4

Double Room - Disability Access

227 sqft • 2 Double

Accessible roomAir conditioningBath or ShowerBody soap

Room Details and Photos

Guest Rating

7.8

Good

Based on 187 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.7

Hotel Staff

8.1

Overall Quality

7.6

Pros +

  • Location in center of town.

Cons -

  • Appears they are trying a new model at an old hotel. Forcing AI automation on guests who expect full service at an old New England inn. Zero service and a tiny room with no amenities that one comes to expect for $---/night like a dresser and a fridge.

Business Traveler (12)

Solo Traveler (15)

Traveling as Couple (54)

Family with Young Children (13)

Group Traveler (12)

Total (90)

5.0

Neil

•

Posted on: 9-20-2021

Location in center of town.

Appears they are trying a new model at an old hotel. Forcing AI automation on guests who expect full service at an old New England inn. Zero service and a tiny room with no amenities that one comes to expect for $---/night like a dresser and a fridge.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Accessible toilet
Daily disinfection
Facilities for disabled guests available
Free Wi-Fi
Free parking
Lower bathroom sinks available
Non-smoking property
Non-smoking rooms available
Wheelchair accessible

Top Hotel Destinations

Top Destinations
$263
per night