3-Star Hotel

Chateau Hotel

1001 Chartres Street, New Orleans, LA - United States

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^$111

per night

3-Star Hotel

Chateau Hotel

1001 Chartres Street, New Orleans, LA - United States

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Top Amenities:

Free Internet AccessSwimming PoolNo Smoking Rooms/FacilitiesFamily Friendly

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Guest Rating

8.3

Very Good

Based on 668 reviews

Location Of Hotel

9.6

Hotel Cleanliness

8.5

Hotel Staff

9.2

Overall Quality

8.3

Show 33 Verified Reviews

About

Chateau Hotel is in the French Quarter of New Orleans, 2 blocks away from Bourbon Street and the French Market. It features a courtyard with an outdoor pool and bar. Satellite TV and free Wi-Fi are included in every European-style guest room at the Chateau. A coffee maker is also provided. Concierge services and coffee and tea are available 24 hours per day. Jackson Square is a 5-minute walk from the Chateau Hotel. The Louisiana Superdome is within a 10-minute drive.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is no elevator available at this property. Guests must be 21 or older to check in.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Swimming Pool

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Family rooms

Free Wi-Fi

Non-smoking property

Non-smoking rooms available

Outdoor pool

Salt-water pool

Swimming pool

Guest Rating

8.3

Very Good

Based on 668 reviews

Location Of Hotel

9.6

Hotel Cleanliness

8.5

Hotel Staff

9.2

Overall Quality

8.3

Pros +

Great location, hotel employee at the desk was super cordial and helpful. Would go here again.
A very bad experience!
We would stay there again. The room and property was very authentic NOLA and location was amazing.

Cons -

No power in our room. Then we were moved to a room with no air condition. Had to leave and find another hotel at12:30 am. I have been trying to get a refund but you can not speak to anyone in management.. The worst hotel experience of my life.
Parking is across the street.
Room was a bit small TV very tiny Pool was more for wading vs swimming

Top Quotes:

"Convenient."

"Hotel was clean and had no issues."

Business Traveler (24)

Solo Traveler (70)

Traveling as Couple (263)

Family with Young Children (66)

Family with Teens (3)

Senior Traveler (15)

Group Traveler (93)

10

11/17/2024

Great location, hotel employee at the desk was super cordial and helpful. Would go here again.

1

8/19/2019

A very bad experience!

No power in our room. Then we were moved to a room with no air condition. Had to leave and find another hotel at12:30 am. I have been trying to get a refund but you can not speak to anyone in management.. The worst hotel experience of my life.

10

7/15/2019

We would stay there again. The room and property was very authentic NOLA and location was amazing.

Parking is across the street.

9

4/1/2019

Very rustic and characteristic of the area. Wonderful courtyard.

Room was a bit small TV very tiny Pool was more for wading vs swimming

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