3 Star Hotel

Holiday Inn - Indianapolis Downtown By IHG

515 South West Street, Indianapolis, IN - United States
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Holiday Inn - Indianapolis Downtown By IHG
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About

Located in downtown Indianapolis, only moments from popular sites including the Indiana Convention Center, Holiday Inn - Indianapolis Downtown offers many free amenities along with modern accommodations, furnished with microwaves and refrigerators. Holiday Inn - Indianapolis Downtown is only a short distance from Lucas Oil Baseball Stadium as well as the Indianapolis Motor Speedway. Guests can also easily visit scenic White River Park or the Indianapolis Zoo. With free wireless internet access and a completely nonsmoking environment, every stay at the Holiday Inn - Indianapolis Downtown is sure to be enjoyable. The hotel also features an on-site restaurant serving breakfast and dinner and a fitness center, complete with an indoor pool.

Guest Rating

7.4

Good

Based on 539 reviews

Facilities

7.3

Cleanliness

7.7

Comfort

8

Location

8.3

Satisfaction

7.9
Show 359 Verified Reviews

Room Options

1/3

Standard King Room

291 sqft • 1 King

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Room Details and Photos

1/5

Standard Room

291 sqft • 1 Double or 1 Single

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Room Details and Photos

1/3

Standard Room with Two Queen Beds

291 sqft • 2 Queen

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Room Details and Photos

1/4

2 Bed Hearing Accessible Roll In Shower Non-Smoking

270 sqft • 1 Single

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Room Details and Photos

Holiday Inn - Indianapolis Downtown By IHG - All Inclusive Reviews Rating

7.4

Good

Based on 539 reviews

Review summary

The hotel offers a wonderful location that is convenient to downtown and includes spacious, comfortable rooms with clean facilities and polite staff. Guests appreciate the good breakfast and the ample parking options, although some noted minor cleanliness issues in certain areas. Overall, the hotel is generally recommended for its comfort, cleanliness, and friendly service.

Facilities

7.3

Cleanliness

7.7

Comfort

8

Location

8.3

Satisfaction

7.9
All Reviews
Staff8/10
Facilities7.3/10
Cleanliness7.7/10
Comfort8/10
Location8.3/10
Breakfast7.6/10
Parking7.8/10
Noise7.6/10
Satisfaction7.9/10
10.0

Brian

Posted on: 12-25-2025

That was very friendly and helpful the hotel was spotless. Very easy to navigate around the hotel signs are up telling you where to go. The room is very nice very clean. I would definitely come back here in the future.

N/a

1.0

Lydia

Posted on: 11-29-2025

The location is good, rooms are clean, and nice.

The people in front desk and the manager was horrible with me and they laid about how much they going to charge, I ask several times just to make sure the price was the same as booking reservation, because I had the price in my pre reservation. And at front desk the person in turn told me it was the correct amount and at the end of the they she charged 30 dollars more. And she tray to contact her manager but the manager scrim to me and at the and of the day she didn’t help me.

6.0

Ashley

Posted on: 9-1-2025

The location was great

The elevator buttons didn’t work. One of the elevators skipped the 2nd floor every time. You had to wait for the other elevator or take the stairs. The heater in the pool was broken so both the pool and hot tub were 60 degrees. Parts smelled like pot. Doors took a lot of trial and error to get them to work with key cards

9.0

Brian

Posted on: 8-11-2025

Room was spacious and very clean and comfortable. Staff was very nice and sociable. Pool area was nice. Nice choice of breakfast foods as well.

Parking lot was bit cramped but other than that no real areas of concern.

9.0

Brian

Posted on: 6-17-2025

The location was great, close to pretty much everything in the downtown area.

10.0

Bob

Posted on: 3-18-2025

Convenient to Lucas Oil Stadium. Easy parking next to hotel.

Nothing.

9.0

Loose

Posted on: 11-4-2024

great location, good sized rooms, friendly staff

pricing

9.0

Brian

Posted on: 10-3-2024

The Hot Tub and Pool are amazing. Good breakfast both days too. Great Location

A little pricey but still worth it

6.0

Ed

Posted on: 10-2-2024

Staff was friendly and polite. Shower was excellent with pressure/temperature.

Coffee pot in room was dusty and likely not used in many months and should have replaced. Bathroom sink drained very slowly.

7.0

sonja

Posted on: 9-6-2024

The staff was very friendly and helpful, especially Kandra ( front desk) and unfortunately I can't remember the other guys'name at the front desk. The breakfast had a variety of items to choose from. The location was great.

The view from our room was on the side of the parking garage.( Not a deal breaker just a disappointment ).The parking fee was unnecessary in my opinion because we never parked in the garage, there was plenty of parking in the back of the hotel. The room itself needs some updating especially the bathroom and the stained couch. We didn't seem very safe to walk in the area which we wanted to be close to walk to the canal.

Showing 1-10 of 35 reviews

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 25.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Indoor pool
Kid-friendly dining
Microwave
Non-smoking property
Professional cleaning services
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Holiday Inn - Indianapolis Downtown By IHG

515 South West Street, Indianapolis, IN

Top Hotel Destinations

$152
per night