4-Star Hotel

Sheraton Indianapolis City Centre Hotel

31 West Ohio Street, Indianapolis, IN - United States
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Sheraton Indianapolis City Centre Hotel
1/108
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  • Policies
  • Amenities
  • Reviews
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$219
per night

4-Star Hotel

Sheraton Indianapolis City Centre Hotel

31 West Ohio Street, Indianapolis, IN - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 1363 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.5

Hotel Staff

8.5

Overall Quality

8

Show 83 Verified Reviews

About

The Sheraton Indianapolis City Center Hotel features city views and free WiFi in public areas. Convention Center Plaza is 1640 feet away. Guest rooms include a 42 inch flat-screen TV and a chair with an ottoman. A refrigerator and large work desk are provided as well. Select rooms include a view and club level access. The 24-hour fitness center has state-of-the-art equipment at Indianapolis City Center Sheraton Hotel. The lobby has a 24-hour business center with printing services. Guests are welcome to enjoy the seasonal out-door rooftop pool. Alexander's Bar and Grille offers a relaxed dining experience while the Circle Cafe offers casual American fare with scenic views. The hotel is 4.3 mi from Indianapolis Motor Speedway and 984 feet from Hilbert Circle Theater. Additionally, Lucas Oil stadium is 0.8 mi from the hotel and Indianapolis International Airport is 9.9 mi away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Swimming pool #1: Closed from Tue, Oct 15, 2024 until Sun, May 25, 2025 A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests must be 21 years of age or older to reserve a room at this property. Please note if booking more than 2 rooms, group policies apply. Group policies are subject to change and are strictly enforced by the property. Cancellation, deposit and payment policies are subject to change for group policies. Reservations may be canceled if group policies are not met.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Visual aids Braille/Tactile signs
Wheelchair accessible

Guest Rating

8

Very Good

Based on 1363 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.5

Hotel Staff

8.5

Overall Quality

8

Pros +

  • The pillows and bed
  • The staff was so friendly. Loved checking in with Patiance at the front desk.
  • The location ended up being perfect for where I wanted to be. I loved the soap and lotion options -- they smelled so good!

Cons -

  • Very outdated
  • Dead, smashed cockroach in the elevator Saturday morning. I know it's the city and regardless of how nice the hotel is, they're there... But, I just don't like seeing them... It was promptly disposed of though. By the next elevator ride, it was gone.
  • Poor TV channel options. No internet on TV like other hotels (last hotel in which I stayed provided youtube access, etc.). No parking (except expensive valet service). Couldn't access hotel internet (used mobile hotspot). Felt like 3 star hotel.

Top Quotes:

"The view of the Circle is amazing."

"The rooms were beautiful. Lobby staff and room service was good."

"I liked the comfort of the bed and the big screen TV."

Business Traveler (189)

Solo Traveler (189)

Traveling as Couple (541)

Family with Young Children (207)

Family with Teens (60)

Senior Traveler (26)

Group Traveler (125)

10
4/22/2025
The pillows and bed
3
4/22/2025
Very outdated
9
4/21/2025
The staff was so friendly. Loved checking in with Patiance at the front desk.
Dead, smashed cockroach in the elevator Saturday morning. I know it's the city and regardless of how nice the hotel is, they're there... But, I just don't like seeing them... It was promptly disposed of though. By the next elevator ride, it was gone.
7
3/20/2025
The location ended up being perfect for where I wanted to be. I loved the soap and lotion options -- they smelled so good!
Poor TV channel options. No internet on TV like other hotels (last hotel in which I stayed provided youtube access, etc.). No parking (except expensive valet service). Couldn't access hotel internet (used mobile hotspot). Felt like 3 star hotel.

Room Options

1/6

Monument View 2 Beds, Guest room, 2 Double, City view

300 sqft • 2 Double

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/5

Monument View King, Guest room, 1 King, Monument Circle view

361 sqft • 1 King

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/7

Suite, Executive Suite, 1 King, Sofa bed

600 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Standard

sqft

Air conditioning

Room Details and Photos

1/2

Double Hot Deal

sqft • 1 Double

Air conditioning

Room Details and Photos

1/6

Executive Suite, 2 Double, Sofa bed, City view

582 sqft • 2 Double and 1 Sofabed

Air conditioningAlarm clockCity viewCloset

Room Details and Photos

1/8

Parlor Room, Parlor, Alternate bed: sofa bed, Sofa bed

603 sqft • 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

Location

Sheraton Indianapolis City Centre Hotel

31 West Ohio Street, Indianapolis, IN