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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 83 Verified Reviews
Best Western Galena Inn & Suites is located in Galena, within 16 miles of Diamond Jo Casino and 5.3 miles of The General at Eagle Ridge. With free WiFi, this 3-star hotel offers a 24-hour front desk. The property has a year-round outdoor pool, indoor pool, hot tub and shared lounge. The hotel has a sun terrace. Guests at Best Western Galena Inn & Suites will be able to enjoy activities in and around Galena, like skiing and cycling. Popular points of interest near the accommodation include Belvedere Mansion, Galena Historic District and Galena-Jo Daviess County History Museum. Dubuque Regional Airport is 22 miles from the property.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Bed and pillows were comfortable.
- Location
- Location
Cons -
- The heat was not on (5 degrees F outside) when we checked in. The pool was heated but still cool. The pool had multiple patches of squishy brown on the bottom. Feels much older and run down than the website description and photos.
- Management would not give me a receipt for the stay. It was grossly overpriced for a D+ quality motel
- Stairs , no elevators
Top Quotes:
"Big, clean rooms, hot breakfast, and great value."
"The beds were very comfortable and the over all room set up was excellent."
"Considering the location it's in and the amenities it offered, this is definitely one great value."
Business Traveler (29)
Solo Traveler (50)
Traveling as Couple (343)
Family with Young Children (118)
Family with Teens (17)
Senior Traveler (18)
Group Traveler (86)
Room Options
King Room with Mobility Accessible Whirlpool
325 sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds
325 sqft • 2 Queen
Room Details and Photos
1 King Bed Non-Smoking
33 sqft • 1 Queen
Room Details and Photos
King Room with Sofa Bed
sqft • 1 King and 1 Sofabed
Room Details and Photos
Standard
sqft
Room Details and Photos
Location
Best Western Galena Inn & Suites
9923 W Us Route 20, Galena, IL
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