Loews Chicago Hotel

Spacious room. Extra bed provided with no extra charge ,great location

I requested high rise floor , but my room was 4th floor with no view

The location is excellent as it is close to many main tourist attraction in Chicago city and it is buffered with a park in the front so it is also relatively quiet. Staff is friendly. Room is comfortable.

cannot think of anything in particular.

Love the location. Walking distance to shopping center, groceries stores are within 5 minutes walk. Navy Pier is only 13 minutes away. Staff are very friendly. Room is spacious compared to most of the hotels. Was experiencing some noise but they fixed the problem quickly.

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Spacious room.

Asked for a high floor with a river view. My view from the 6th floor was of the rooftop restaurant and the storage area. No water in site.

The location is great. It sits in between navy Pier and Michigan Ave! Lots of great restaurants and entertainment within walking distance!

Rooms were very hot. Air wasn’t working properly. Rooms felt stuffy and looked a a little worn. Takes two flushes to get the toilet to flush.

Excellent hotel, the room is plush and welcoming, staff was great. The gym is a surprise, not huge but all the right equipment way better than the typical hotel.

Nothing, great stay.

Very welcoming, friendly staff. Great workout room, lap pool, and restaurant. Lobby had hot chocolate and cookies, too. It is tucked away a few blocks from Michigan Ave and within walking distance to our favorite stores.

Bathroom door was sliding and could not be locked.

Room spacious, very clean. Staff friendly and responsive. I loved the pool - good for lengths and the view through the roof while doing backstroke is spectacular! Excellent and very safe and central location.

The breakfast was expensive, but good quality. Bottled water is room is over-priced.

I liked the hotel, very well located, comfortable, clean and modern. Very well maintained.

The hotel has multipurpose rooms integrated into the lobby, which causes crowds to generate noise and movement that affects the tranquility of guests. The reception staff is not trained in customer service, they are arrogant with guests. They are not clear when charging for services. The hotel was at full capacity, so they did not honor the booking upgrade.

Wonderful staff (thank you Ashley!), comfortable beds, and all round a lovely hotel in a great central location. Would have loved to stay longer and would definitely stay again!

Beds in the double-double room were more like small doubles/three quarter size, although this was not a problem at all with just one person in each bed. Would have liked the shower to be walk-in, but this is just a personal design preference, and also not a problem!