4-Star Hotel

Kinzie Hotel

20 West Kinzie Street, Chicago, IL - United States
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Kinzie Hotel
1/45
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$153
per night

4-Star Hotel

Kinzie Hotel

20 West Kinzie Street, Chicago, IL - United States
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Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.5

Very Good

Based on 1435 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.9

Hotel Staff

9.1

Overall Quality

8.5

Show 70 Verified Reviews

Located in Chicago’s River North district, this boutique hotel is within 5 minutes’ walk of shopping and dining on the famous Magnificent Mile. Personalized concierge services are offered, along with a 24-hour business center, 24-hour fitness center and free WiFi. A 42-inch flat-screen LCD HDTV with premium cable channels and a large work desk are included in every room at Kinzie Hotel. Bathrobes and slippers can be found in the private bathroom, along with PURE bath products. Guests can book in-room massage services as well. Guests can enjoy a continental breakfast during their stay. Kinzie Hotel has partnered with the upscale Public House Gastropub offering in-room dining for lunch and dinner. Guests can enjoy tantalizing dishes such as multiple choice Mac N' Cheese or House Sliders in the comfort of their guest room. Every evening guests are welcome to enjoy a nightly reception in the Double Cross Lounge which offers each guest one complimentary drink per night and an assortment of hors d'oeuvres. Millennium Park and The Art Institute of Chicago are within 1 mile of this hotel. The Merchandise Mart is 5 minutes’ walk away.

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests must be 21 years of age or older to check in at the property. Please be advised that for group bookings of 9 or more,different policies and additional supplements may apply. Please note there is a 1 night room and tax penalty for reservations shortened after check-in. On certain group reservations or special discounted rates, a different policy may apply. Guests are required to provide a deposit via credit card upon arrival at check-in; the amount on hold is released in full if there are no incidental charges after check-out. The $24.95 (before taxes) mandatory resort fee per day per room includes: -complimentary continental breakfast -complimentary evening reception -unlimited WiFi access -24-hour fitness center access -use of the business center -Evening reception (wines and ales from 17:00 - 19:00. daily) -Unlimited entertainment streaming - Netflix, Hulu, YouTube and more When using a debit card attached to a bank or checking account, funds are immediately frozen for the full expected amount of your room charges, including estimated incidentals of USD 100 per night. This deposit is released by the hotel upon check-out; however, the funds may not be available for approximately 7 to 10 business days, depending on bank policy. If the processing time is of concern, the hotel encourages the use of a credit card.

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Hygiene certification
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 1435 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.9

Hotel Staff

9.1

Overall Quality

8.5

Pros +

  • Staff was very friendly and helpful
  • Room comfort and location
  • Location to downtown

Cons -

  • Only 1 elevator was in use, lobby could have been much nicer ( hopefully renovation will fix that ) and the added tax after checkout was annoying!! Plus it said $74.95 and came to $83 something on my credit card! Enough with the taxes!!
  • Only one elevator was operating. Yes, there was a notice posted, but still led to very slow operation.
  • We had to wait almost an hour after check-in time to get our room. The elevator didn't work. The staff was very unprofessional (on their phones, unkind). The room smelled of mildew and smoke. The light in the bathroom did not work. The hotel is fithy.

Top Quotes:

"Right in the heart of fantastic restaurants."

"Great location. Walking distance to Navy Pier, Millennium Park and the Art Institute."

Business Traveler (116)

Solo Traveler (164)

Traveling as Couple (619)

Family with Young Children (210)

Family with Teens (57)

Senior Traveler (33)

Group Traveler (201)

10
4/19/2025
Staff was very friendly and helpful
10
4/16/2025
Room comfort and location
Only 1 elevator was in use, lobby could have been much nicer ( hopefully renovation will fix that ) and the added tax after checkout was annoying!! Plus it said $74.95 and came to $83 something on my credit card! Enough with the taxes!!
10
4/15/2025
Location to downtown
9
4/11/2025
Terrific breakfast spread, great staff, and very central location.
Only one elevator was operating. Yes, there was a notice posted, but still led to very slow operation.

Room Options

One-Bedroom Suite

351 sqft • 1 King and 1 Sofabed • 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/7

Deluxe King

323 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/8

Deluxe Two Queens

323 sqft • 2 Queen

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/5

Deluxe Queen Room with Two Queen Beds

351 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

Location

Kinzie Hotel

20 West Kinzie Street, Chicago, IL