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Guest Rating
Pleasant
Location Of Hotel
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Show 76 Verified Reviews
Extended Stay America Select Suites - Des Moines - Urbandale has accommodations in Clive. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is non-smoking throughout and is located 12 miles from Iowa Events Center. The rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. Guest rooms will provide guests with a fridge. Hy-Vee Hall is 12 miles from Extended Stay America Select Suites - Des Moines - Urbandale, while Wells Fargo Arena is 12 miles from the property. Des Moines International Airport is 12 miles away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Proximity to event I attended.
- Price
- Leaving
Cons -
- It was old, rundown, didn?t have enough items like towels, linens , pillows, etc.?. Request was for 3 people, only had enough for 1. Asked for more towels and was told they don?t normally give out extra.
- The toilet in the bathroom didn't flush and the drain in the bathtub was clogged.
- Like other reviews have stated, this hotel appears to be housing illegals. As I checked in, 8 kids were loitering in the lobby, climbing on the furniture and being disruptive. Fortunately it appeared that they gave me a room that was secluded and quiet.
Top Quotes:
"Front desk staff was helpful and friendly, room clean, kitchen was good. "
"It's always clean and the hotel staff is very friendly. "
"Great location, easily accessible to the expressway. "
Business Traveler (171)
Solo Traveler (143)
Traveling as Couple (219)
Family with Young Children (81)
Family with Teens (27)
Senior Traveler (26)
Group Traveler (26)
Room Options
Deluxe 2 Full Non-Smoking
291 sqft • 2 Double
Room Details and Photos
Studio King Non-Smoking
291 sqft • 1 King
Room Details and Photos
Studio Queen Accessible Non-Smoking
291 sqft • 1 Queen
Room Details and Photos
sqft
Room Details and Photos
Location
Extended Stay America Select Suites - Des Moines - Urbandale
3940 114th Street, Urbandale, IA
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