2.5-Star Hotel

SureStay Hotel Helen Downtown by Best Western

8396 South Main Street, Helen, GA - United States
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SureStay Hotel Helen Downtown by Best Western
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  • Policies
  • Amenities
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$101
per night

2.5-Star Hotel

SureStay Hotel Helen Downtown by Best Western

8396 South Main Street, Helen, GA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 1360 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.5

Hotel Staff

8.9

Overall Quality

8.3

Show 83 Verified Reviews

About

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Microwave
Non-smoking property
Refrigerator
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 1360 reviews

Location Of Hotel

9.4

Hotel Cleanliness

8.5

Hotel Staff

8.9

Overall Quality

8.3

Pros +

  • Staff
  • The free shuttle
  • Clean! Room 234 was great. Front desk allowed early check in, super friendly and engaging. Will be my go to should we visit again. Great location.

Cons -

  • The rooms where a bit small. nd the restaurant need new chairs.
  • I just wish breakfast had been served a little longer. By the time we got down it was cleaned up, and although there was still cereal out, the desk clerk wouldn't allow the kids to get it.
  • The mattress was completely worn out. Awful bed.

Top Quotes:

"It was clean, comfortable and convenient."

"Great value for the price."

"Hotel location was excellent, walking distance to the town."

Business Traveler (15)

Solo Traveler (40)

Traveling as Couple (504)

Family with Young Children (483)

Family with Teens (12)

Senior Traveler (12)

Group Traveler (115)

9
Staff
8
The free shuttle
The rooms where a bit small. nd the restaurant need new chairs.
10
Clean! Room 234 was great. Front desk allowed early check in, super friendly and engaging. Will be my go to should we visit again. Great location.
10
The staff!!! They were absolutely amazing! Best hotel I have stayed at!

Room Options

1/4
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King Room -Non-Smoking

325 sqft • 1 King

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/4
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Double Room with Two Double Beds - Non-Smoking

325 sqft • 2 Double

Air conditioningBath or ShowerBody soapCarbon monoxide detector

Room Details and Photos

1/5
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Suite-1 King Bed, Non-Smoking, Balcony, Whirlpool, Fireplace, Walk In Shower

474 sqft • 1 Bed

Air conditioningAlarm clockCarbon monoxide detectorCloset

Room Details and Photos

Location

SureStay Hotel Helen Downtown by Best Western

8396 South Main Street, Helen, GA