4 Star Hotel

Canopy West Palm Beach - Downtown

380 Trinity Place, West Palm Beach, FL - United States
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Canopy West Palm Beach - Downtown
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About

Attractively located in the center of West Palm Beach, Canopy West Palm Beach - Downtown has air-conditioned rooms, free bikes, free WiFi and an outdoor swimming pool. With a fitness center, the property also has a terrace, as well as a restaurant. Private parking is available on site. Rooms come with a desk and a TV, and certain accommodations at the hotel have a balcony. The rooms will provide guests with a fridge. Guests at Canopy West Palm Beach - Downtown can enjoy an à la carte or an American breakfast. The accommodation offers 4-star accommodations with a hot tub. Guests at Canopy West Palm Beach - Downtown will be able to enjoy activities in and around West Palm Beach, like cycling. With staff speaking English and Spanish, round-the-clock advice is available at the reception. Popular points of interest near the hotel include CityPlace, Kravis Center for the Performing Arts and Palm Beach County Convention Center. Palm Beach International Airport is 2.5 miles from the property.

Guest Rating

8.5

Very Good

Based on 278 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.4

Hotel Staff

8.9

Overall Quality

8.5
Show 109 Verified Reviews

Room Options

1/9

King Suite with Balcony

302 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/5

2 KinGS BALCONY 3 ROOM SUITE

sqft • 2 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

2 QUEENS BALCONY

sqft • 2 Queen

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/2

2 Doubles Mobility Accessible Tub

270 sqft • 2 Double

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

Guest Rating

8.6

Very Good

Based on 208 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.4

Hotel Staff

8.9

Overall Quality

8.5

Pros +

  • The convenience to City Place, extremely pet friendly, pool and hot tub. Shower in the rooms were nice.
  • Nothing
  • Great place! Convenient to where we need to be. Lots of dining and recreation choices nearby.

Cons -

  • Response time for staff. I needed additional towels and it took 4 hours. The room wasn't stocked with additional supplies like toilet tissue and I called down it took forever to get another roll of tissue.
  • Loud. Our room was never ready until 2 1/2 hours after check-in. We were placed on a waiting list. We were told we could change in a private room and there were several people changing in the same room which is unsafe.
  • I was quoted a price and the price I paid at the facility was over three hundred dollars more than was I was told in an email I would pay.

Business Traveler (15)

Solo Traveler (29)

Traveling as Couple (74)

Family with Young Children (29)

Group Traveler (13)

Total (237)

5.0

Lashell

Posted on: 2-22-2026

The convenience to City Place, extremely pet friendly, pool and hot tub. Shower in the rooms were nice.

Response time for staff. I needed additional towels and it took 4 hours. The room wasn't stocked with additional supplies like toilet tissue and I called down it took forever to get another roll of tissue.

1.0

Julieta

Posted on: 2-18-2026

Nothing

Loud. Our room was never ready until 2 1/2 hours after check-in. We were placed on a waiting list. We were told we could change in a private room and there were several people changing in the same room which is unsafe.

9.0

Brent

Posted on: 2-13-2026

I was quoted a price and the price I paid at the facility was over three hundred dollars more than was I was told in an email I would pay.

10.0

Jonathan

Posted on: 2-1-2026

Great place! Convenient to where we need to be. Lots of dining and recreation choices nearby.

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Internet access
Free Wi-Fi
Hot tub/Whirlpool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

location

Canopy West Palm Beach - Downtown

380 Trinity Place, West Palm Beach, FL

Top Hotel Destinations

$431
per night