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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
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Show 83 Verified Reviews
This Key West Hilton Garden Inn from the The Keys Collection is 2 minutes' drive from the Key West International Airport and 10 minutes' drive from Duval Street. Features include a restaurant, tiki bar, and rooms with free WiFi. Rooms are nonsmoking and are furnished with a microwave, refrigerator, and cable TV as well as a coffee machine. Some rooms have a balcony and a sofa bed. A hot tub is beside the outdoor pool. Guests can also take advance of an on-site business center and fitness center. An hourly shuttle is available to the Key West city center and Old Town. Bicycles are available for a fee. The Garden Grille restaurant is open for breakfast buffet and dinner. Tiki bar is located poolside and offers cocktails, drinks and snacks. Additionally, the concierge service can arrange Key West experiences. The Ernest Hemingway Home 3.5 mi from the property. Old Town Trolley Tours is less than 2 mi from the Hilton Garden Inn Key West The Keys Collection. The Southernmost Point is 3.1 mi from the property. Mallory Square is 4 mi away. Stock Island Marina is 1.6 mi from the Hilton Garden Inn.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hilton Garden Inn Key West / The Keys Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For oversize vehicles, there is a daily parking fee assessed. This includes but is not limited to commercial vehicles, trailers, busses, and passenger vehicles with more than 9 seats. The resort fee includes: -Additional inclusions -Beach loungers -Beach towels -In-room bottled water
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Breakfast & location
- Shower was wonderfull.
- Friendly staff. Convenient, easy check in and out process.
Cons -
- We didn't get any cleaning services the whole time we were there. Then the key stopped working and we had to wait outside for 30 minutes for someone to come and fix it.
- The hotel is not well maintained
- They charged me for a bar table, I didn't even go to the bar. Then fought with me about it. They didn't answer the phone half the time.
Top Quotes:
"Beds were amazing. Staff is great. You can rent bikes from hotel that makes getting around easy."
"Amazing hotel. "
"Superb."
Business Traveler (90)
Solo Traveler (97)
Traveling as Couple (847)
Family with Young Children (541)
Family with Teens (9)
Senior Traveler (18)
Group Traveler (223)
Room Options
King Room with Sofa Bed
251 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Queen Mobility Hearing Accessible Suite Roll In Shower
270 sqft • 2 Queen
Room Details and Photos
1 Queen Bed
270 sqft • 1 Queen
Room Details and Photos
King Room
251 sqft • 1 King
Room Details and Photos
Queen Room
286 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
1 King Hearing Accessible Sofabed
270 sqft • 2 Double
Room Details and Photos
Location
Hilton Garden Inn Key West The Keys Collection
3850 North Roosevelt Boulevard, Key West, FL
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