2.5 Star Hotel

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island By IHG

10148 New Berlin Road, Jacksonville, FL - United States
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Holiday Inn Express Hotel & Suites Jacksonville-Blount Island By IHG
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About

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG is located in Jacksonville, 8.7 miles from Jacksonville Zoo Gardens and 13 miles from Fort Caroline National Memorial. Built in 2004, this 2-star hotel is within 4.1 miles of Catty Shack Ranch Wildlife Sanctuary and 5.3 miles of Jacksonville Port Authority. The hotel has an outdoor swimming pool and a 24-hour front desk. At the hotel the rooms include air conditioning, a seating area, a TV with cable channels, a safety deposit box and a private bathroom with a bath or shower, free toiletries and a hairdryer. All rooms will provide guests with a fridge. Guests at Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG can enjoy an American breakfast. A business center and a gym are available at the property as well as free private parking. Timucuan Ecological Historical Preserve is 13 miles from the accommodation, while Jacksonville Municipal Stadium is 15 miles from the property. Jacksonville International Airport is 8.7 miles away.

Guest Rating

8.5

Very Good

Based on 130 reviews

Cleanliness

8.7

Comfort

9.1

Location

9

Satisfaction

8.9
Show 100 Verified Reviews

Room Options

Suite Mobility Accessible Tub Non-smoking

270 sqft • 1 King

Accessible roomAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/5

Standard Room

280 sqft • 1 King or 2 Queen

Air conditioningBath or ShowerCarpetingClothes rack

Room Details and Photos

Standard Room with Two Queen Beds

280 sqft • 2 Queen

Air conditioningBath or ShowerCarpetingClothes rack

Room Details and Photos

1/2

Queen Suite with Two Queen Beds

302 sqft • 2 Queen and 1 Sofabed

Air conditioningBath or ShowerCarpetingClothes rack

Room Details and Photos

King Suite

280 sqft • 1 King and 1 Sofabed

Air conditioningBath or ShowerCarpetingClothes rack

Room Details and Photos

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island By IHG - All Inclusive Reviews Rating

8.5

Very Good

Based on 130 reviews

Review summary

The hotel offers a delightful breakfast featuring fresh pancakes, cinnamon rolls, and a variety of other options, contributing to a positive guest experience. While cleanliness and room odors varied between stays, many guests found their rooms spacious and comfortable, highlighting the hotel's appealing location. Customer service experiences were mixed, with friendly staff reported by some, but others noted rudeness, reflecting inconsistency in service quality.

Cleanliness

8.7

Comfort

9.1

Location

9

Satisfaction

8.9
All Reviews
Staff8.5/10
Cleanliness8.7/10
Comfort9.1/10
Location9/10
Breakfast8.5/10
Satisfaction8.9/10
9.0

umamaheswari

•

Posted on: 1-6-2026

Good location and cleanliness

None

9.0

Tiara

•

Posted on: 1-1-2026

The location was great! Less than a 5 minute drive to the Carnival Cruise Port, restaurant was right next door, and a gas station was right up the road.

10.0

Kimberley

•

Posted on: 11-12-2025

Awesome Hotel.Very comfortable beds and wonderful location.

10.0

Kimberly

•

Posted on: 8-1-2025

Very clean rooms. Breakfast was good. Very convenient to get to the store. Great place to stay for us as the cruise port was 2 minutes away. Will book again on my next cruise!!

I received a call from a staff member at 5:30am saying my booking was not going through. I booked through Booking.com. The staff member said booking.com didn't do something and I would have to pay extra. She tried calling them. I end up calling back to the hotel around 9am and another staff member said everything was fine with my booking. I booked back in March and for something to be wrong the day I was leaving North Carolina to come to your hotel was nerve racking. I was better after I was told everything was ok. If something is wrong with a booking please let people know in a timely manner. Everything else was great for our stay.

9.0

Dustin

•

Posted on: 4-14-2025

Everything about the stay was excellent. Staff very friendly

10.0

Brenda

•

Posted on: 3-17-2025

Staff was friendly and helpful.

10.0

Gail

•

Posted on: 3-9-2025

The location was great. Close to the Carnival port. Staff was friendly and breakfast was good.

I wanted bacon...lol

9.0

Kimmy K.

•

Posted on: 10-10-2024

This hotel is affordable with excellent customer service from the staff. We booked for a deluxe room with queen beds for a day. The space is adequate, equipped with microwave, fridge, tv, aircon and comfortable beds. On top of that, the parking is free. Bathroom amenities are also good, plenty of supplies to use. We loved our stay!

The breakfast is okay. However, the pancake machine is awesome but the end product tastes bland. It says in the pictures bacon but didn’t find any in the menu, a little bit disappointed. Also, I recommend checking the biscuits before serving since some of it were stale and hard. In addition, when we enter the room it has a strange, old smell from the inside but goes away after turning the aircon.

8.0

Nick

•

Posted on: 7-17-2024

Great breakfast, fresh made pancakes, cinnamon rolls, eggs, turkey sausage, yogurts and fruit. Good sized rooms.

A little dated and dirty in the rooms. Not super clean. Not close to restaurants or anything else.

8.0

Kimberly C.

•

Posted on: 7-1-2024

Room was spacious and comfortable Bed was very comfortable

The tub had a handicapped rail that ran over the top of the handle that turns on the water which made it nearly impossible to fully adjust the water temperature

Showing 1-10 of 11 reviews

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees. Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges may apply for each extra guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Microwave
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

location

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island By IHG

10148 New Berlin Road, Jacksonville, FL

Top Hotel Destinations

$135
per night