2.5-Star Hotel

SureStay Hotel by Best Western Clermont Theme Park West

9240 Us Highway 192, Kissimmee, FL - United States
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SureStay Hotel by Best Western Clermont Theme Park West
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  • Policies
  • Amenities
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$78
per night

2.5-Star Hotel

SureStay Hotel by Best Western Clermont Theme Park West

9240 Us Highway 192, Kissimmee, FL - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 543 reviews

Location Of Hotel

8

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.5

Show 42 Verified Reviews

About

Located in Kissimmee, within 7.9 miles of Disney's Animal Kingdom and 8.5 miles of Disney's Blizzard Beach Water Park, SureStay Hotel by Best Western Clermont Theme Park West provides accommodations with an outdoor swimming pool and free WiFi throughout the property as well as free private parking for guests who drive. The property is around 9 miles from Disney's Wide World of Sports, 9.3 miles from Disney's Boardwalk and 10 miles from Disney's Hollywood Studios. The hotel features family rooms. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guests at SureStay Hotel by Best Western Clermont Theme Park West can enjoy a buffet or a continental breakfast. Languages spoken at the reception include English, Spanish and Hindi. Walt Disney World is 10 miles from the accommodation, while Disney Springs is 11 miles away. Orlando International Airport is 24 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests must be 21 years of age or older in order to check in without a parent or official guardian. When traveling with pets, please note that an extra charge of $20.00 per pet (per night) applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 50 Lbs

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Internet access
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

7.5

Good

Based on 543 reviews

Location Of Hotel

8

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.5

Pros +

  • The level of overall comfort of the room and the staff that work there. The assistant manager there is Great!
  • Staff was friendly.
  • It was the worse experience

Cons -

  • I did have to kill 3 roaches.
  • The beds was hard as a brick and there was no hot breakfast and there was roaches
  • Absolutely disgusting. 0 stars if I could and I still was forced to pay for the night even though we had to leave and find another hotel.

Top Quotes:

"It was clean and easily accessible from our destination."

"Clean, nicely decorated, and great condition."

"Good price, near Disney and Orlando."

Business Traveler (50)

Solo Traveler (67)

Traveling as Couple (140)

Family with Young Children (144)

Family with Teens (10)

Senior Traveler (15)

Group Traveler (25)

10
The level of overall comfort of the room and the staff that work there. The assistant manager there is Great!
7
Staff was friendly.
I did have to kill 3 roaches.
1
It was the worse experience
The beds was hard as a brick and there was no hot breakfast and there was roaches
1
Blankets were filthy. Not just with stains but crusty spots all on them. Shower floor is also gross. Asked for new blankets and they brought blankets with hair on them. Front desk night staff said they must have forgotten to wash the blankets.
Absolutely disgusting. 0 stars if I could and I still was forced to pay for the night even though we had to leave and find another hotel.

Room Options

1/7
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King Room with Roll-in Shower - Disability Access - Non-Smoking

300 sqft • 1 King

Accessible bath/showerAccessible by liftAccessible roomAccessible toilet

Room Details and Photos

1/4
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1 King 2 Queen Beds Non-Smoking

420 sqft • 2 Queen and 1 King

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

1/7
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Queen Room with Two Queen Beds - Non-Smoking

300 sqft • 2 Queen

Accessible by liftAdditional toiletAir conditioningBath or Shower

Room Details and Photos

Location

SureStay Hotel by Best Western Clermont Theme Park West

9240 Us Highway 192, Kissimmee, FL