Boulder Marriott

The hotel double billed & will not return the $$$

The hotel double billed & will not return the $$$

Large, clean rooms. Good value - very inexpensive for a Marriott

1) Poor security. Stair well is easily accessible from the hotel lobby and provides unfettered access to all floors. I didn’t feel safe at night as my room was close to the stairwell. 2) Front desk staff was polite but not overly than hospitable and most didn’t know their city very well - they were generally clueless for providing directions and suggestions. Plus through my entire stay, I never saw or came across a manager level person (I was looking to share my security concerns).

Clean facility and nice room, conveniently located.

The air conditioner in the room was noisy. I had to use earplugs to sleep and switch it off during conference calls.The cleaning staff congregated outside my room in the morning and were talking loudly,

It’s close to either the downtown area or school. If you have any issues that need a place for temporary settlement, I would recommend.The hotel provides basic utilities except paper slippers and tooth brush. Staff are extremely friendly and willing to help solve problems. There was a dog barking for half an hour just next door after I checked in. I wasn’t sure if it was left alone in the room but I really needed some sleep. I went to the front desk, asking if they could go for a check or change my room. They moved me to a different floor immediately.

I could literally hear all the sounds happening in the hallways or next door, so the sound proofing effect wasn’t really good. Also, when the HVAC was at work, the humming sound was also loud.