3.5 Star Hotel

Club Donatello

501 Post Street, San Francisco, CA - United States
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Club Donatello
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About

Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms with free WiFi. Club Donatello’s air-conditioned guest rooms are equipped with a 50-inch HD LED TV and a Blu-ray DVD player. A compact refrigerator, an in-room safe and a mini-bar are also provided. Donatello’s Club 1500 is located on the top floor of the building and offers panoramic views of the city. Zingari Ristorante serves authentic Northern Italian cuisine. Guests of Club Donatello have free access to the gym and 24-hour business center. Tour assistance are also provided by the concierge. A.C.T.’s Geary Theater is just 3 minutes’ walk from Club Donatello. Home of professional baseball’s San Francisco Giants, ORACLE Park is 10 minutes’ drive away. San Francisco’s Ferry Building Marketplace is 1.1 mi away.

Guest Rating

8.5

Very Good

Based on 721 reviews

Cleanliness

8.1

Comfort

8.4

Location

10

Satisfaction

8.6
Show 267 Verified Reviews

Room Options

1/5

Deluxe King Room

399 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/2

Deluxe King Non refundable (Room only)

399 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

Club Donatello - All Inclusive Reviews Rating

8.5

Very Good

Based on 721 reviews

Review summary

The hotel reviews highlight a consistently positive experience, with guests praising the clean, spacious, and well-furnished rooms that come equipped with comfortable beds and necessary amenities. The staff is frequently described as friendly, helpful, and accommodating, contributing to a welcoming atmosphere that enhances the overall stay. While some guests noted noise disturbances and high parking costs, the excellent central location and overall value for money were emphasized as significant advantages.

Cleanliness

8.1

Comfort

8.4

Location

10

Satisfaction

8.6
All Reviews
Staff8.7/10
Cleanliness8.1/10
Comfort8.4/10
Location10/10
Noise8.3/10
Satisfaction8.6/10
8.0

Nic

Posted on: 9-19-2025

Spacious quiet room with everything we needed. Bed and sofa bed were very comfortable. Water filter available to fill up bottles. Kitchenette good for preparing easy meals. Easy access to public transport

There were quite a few homeless people in the blocks around the hotel. This is not the fault of the hotel but did detract from staying in this part of the city.

8.0

Nic

Posted on: 9-17-2025

Spacious quiet room with everything we needed. Bed and sofa bed were very comfortable. Water filter available to fill up bottles. Kitchenette good for preparing easy meals. Easy access to public transport

There were quite a few homeless people in the blocks around the hotel. This is not the fault of the hotel but did detract from staying in this part of the city.

10.0

Kimberly

Posted on: 5-31-2025

Clean; large, well-furnished room; friendly, helpful staff

Nothing

9.0

Alex

Posted on: 5-19-2025

Comfortable and spacious room.

The kitchen faucet wasn't securely attached and would spew water when it came off.

9.0

Eduardo

Posted on: 1-29-2025

Great hotel. Loved the facilities.

I just wish the kitchen was in a different space than the bedroom

5.0

Kimber

Posted on: 1-2-2025

Service was quick -- Wonderful staff were pleasant and very helpful. Hotel facilities were fantastic. Bed was comfortable.

With controls in each room set to allow only 67- 73 degrees, the room temperature is far too warm overnight. We woke many times throughout both nights so felt pretty crappy during our daily adventures.  Studies show that the ideal room temperature for sleep is anywhere from 60°F to 65°F.

5.0

Kimber

Posted on: 1-1-2025

Service was quick -- Wonderful staff were pleasant and very helpful. Hotel facilities were fantastic. Bed was comfortable.

With controls in each room set to allow only 67- 73 degrees, the room temperature is far too warm overnight. We woke many times throughout both nights so felt pretty crappy during our daily adventures.  Studies show that the ideal room temperature for sleep is anywhere from 60°F to 65°F.

9.0

Whitney

Posted on: 11-30-2024

Spacious rooms with kitchenettes, very comfortable bed, room had dishes and everything we needed including a water pitcher in the fridge to go get complimentary filtered water with. In walking distance to a lot of things. Very nice staff.

Hot tub was nice but a little too much chlorine Sauna was super nice but you have to have the staff turn it on for you, takes about 15 minutes to get up. Bathrooms have no fan

8.0

Adele

Posted on: 11-8-2024

The hotel is very well located. There is easy access to cable cars and bus connections. The bed was extremely comfortable and having a microwave oven in the room was great.

The room we had was on the street side. This was very noisy with sirens and there were garbage trucks throughout the night.The protestors were also quite noisy.

7.0

Melien

Posted on: 11-8-2024

Great location, close to Union square, China Town, such a beautiful City. Our room was cosy and comfortable. We enjoyed the views from the roof top and the little amenities were lovely in rooms and in the foyer. Staff friendly and helpful. Love San Francisco ?

Showing 1-10 of 52 reviews

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Top Amenities:

Free Internet AccessRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Please note that full cleaning service will be provided on the third day of the stay. Pick-up service, including trash removal, towel replacement, amenities, and minibar replenishment, can be requested any time. Please note that construction work is taking place on our lobby and some floor of the Donatello Building until December 2026 and some rooms/units/etc, may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Accessible rooms through interior corridor available
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Microwave
Non-smoking property
Refrigerator
Restaurant(s)
Spa/sauna
Wheelchair accessible

location

Club Donatello

501 Post Street, San Francisco, CA

Top Hotel Destinations

$195
per night