2.5-Star Hotel

The Cliffs Hotel and Spa

2757 Shell Beach Road, Pismo Beach, CA - United States
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The Cliffs Hotel and Spa
1/59
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$204
per night

2.5-Star Hotel

The Cliffs Hotel and Spa

2757 Shell Beach Road, Pismo Beach, CA - United States
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Top Amenities:

BeachfrontFree ParkingHealth ServicesSwimming PoolSwimming PoolFree Airport ShuttleRestaurantFitness CenterSpaSpaBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.8

Very Good

Based on 770 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.2

Hotel Staff

9.2

Overall Quality

8.8

Show 38 Verified Reviews

About

The Cliffs Hotel and Spa is located on a cliff overlooking Shell Beach. The hotel offers a full-service spa, an oceanfront outdoor swimming pool and a balcony in every guest room. The Cliffs Hotel and Spa features a 42-inch flat-screen TV, a coffee machine, and a work desk. Guests at the Cliffs can use the hot tub or the sauna but please note from 7-10pm, it is adults only. A 24-hour gym with modern cardiovascular and weight training equipment is also available. Marisol restaurant at The Cliffs offers Latin cuisine, indoor and outdoor seating, and live entertainment. Room service is also available. Upon request, a free shuttle service is provided to the San Luis Regional Airport and Amtrak Station. Pismo Dunes Natural Preserve and Pismo State Beach are within a 20-minute drive of the hotel.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Nightly facility fee includes: - WiFi - Shuttle service

Features & Amenities

Highlighted Amenities:

Beachfront
Free Parking
Health Services
Swimming Pool
Swimming Pool
Free Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Accessible parking
Beachfront
Business center
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free airport shuttle
Free parking
Free shuttle service
Heated pool
Hot tub/Whirlpool
Kids' pool
Non-smoking property
Non-smoking rooms available
Outdoor pool
Pool with view
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Swimming pool
Tennis court & equipment

Guest Rating

8.8

Very Good

Based on 770 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.2

Hotel Staff

9.2

Overall Quality

8.8

Pros +

  • location was perfect
  • All the staff were very friendly and accommodating. Property was clean and maintained. We loved the heated pool and the poolside drink/food service.
  • The location

Cons -

  • The bathroom fan didn't work and the bathroom door did not lock.
  • Hot tub could of been a little hotter. Even though the temp was good for children, the adults all mentioned they wished it was a little hotter. One of the elevators shook when going up and down - seemed a little sketch.
  • The customer service! The room had a leak from the ceiling & I was about to put my 3 young kids to bed. Front desk did not sound surprised this happened. We waited half an hour for bell desk to help move rooms. No apologies for inconvenience.

Top Quotes:

"We loved the location, privacy, spaciousness, and the staff. "

"Great hotel location with amazing beach access as well as beautiful view."

"It's a great hotel for a romantic or relaxing getaway. "

Business Traveler (31)

Solo Traveler (32)

Traveling as Couple (264)

Family with Young Children (235)

Family with Teens (33)

Senior Traveler (10)

Group Traveler (71)

8
2/24/2025
location was perfect
The bathroom fan didn't work and the bathroom door did not lock.
10
9/25/2024
All the staff were very friendly and accommodating. Property was clean and maintained. We loved the heated pool and the poolside drink/food service.
Hot tub could of been a little hotter. Even though the temp was good for children, the adults all mentioned they wished it was a little hotter. One of the elevators shook when going up and down - seemed a little sketch.
1
7/9/2024
The location
The customer service! The room had a leak from the ceiling & I was about to put my 3 young kids to bed. Front desk did not sound surprised this happened. We waited half an hour for bell desk to help move rooms. No apologies for inconvenience.
10
7/7/2023
Ocean front room at a reasonable upgrade.
Did Not like the food at Marisol the restaurant next door. Great service food overcooked.

Room Options

1/5

Queen Room with Two Queen Beds - Non-Ocean View

351 sqft • 2 Queen

Air conditioningBath or ShowerComplimentary drinking waterConditioner

Room Details and Photos

1/5

King Room with Partial Ocean View

351 sqft • 1 King

Air conditioningBalconyBath or ShowerComplimentary drinking water

Room Details and Photos

Location

The Cliffs Hotel and Spa

2757 Shell Beach Road, Pismo Beach, CA