4-Star Hotel

Graduate by Hilton Palo Alto

488 University Avenue, Palo Alto, CA - United States
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Graduate by Hilton Palo Alto
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$371

4-Star Hotel

Graduate by Hilton Palo Alto

488 University Avenue, Palo Alto, CA - United States
View Map

Top Amenities:

Free Internet AccessRestaurantPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.5

Very Good

Based on 111 reviews

Overall Quality

8.5

Show 2 Verified Reviews

About

Located in Palo Alto, 6.5 miles from Shoreline Amphitheatre, Graduate by Hilton Palo Alto has accommodations with free bikes, private parking, a shared lounge and a terrace. With free WiFi, this 4-star hotel has a restaurant and a bar. The property provides a concierge service and luggage storage space for guests. Guests at the hotel can enjoy an à la carte breakfast. Guests at Graduate by Hilton Palo Alto will be able to enjoy activities in and around Palo Alto, like cycling. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. San Jose Convention Center is 19 miles from the accommodation, while Oakland Coliseum is 28 miles from the property. Norman Y. Mineta San Jose International Airport is 14 miles away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Graduate by Hilton Palo Alto of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Restaurant
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Wi-Fi
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 111 reviews

Overall Quality

8.5

Pros +

  • Location
  • Location, large room, super comfortable bed, great shower

Cons -

  • Staff was absent or awful. Waited 15 minutes for anyone to show up at front desk to check us in - at 3:30pm?!?! No counter in bathroom for toiletries, had to bring chair in from room. A/C was underpowered Staff at front desk was beyond pathetic
  • Food in restaurant was dreadful. Mandatory $25 food charge per day. After a breakfast of weak coffee. Underdone bacon and a waffle that tasted like cardboard, I chose to forego using that credit. Valet service spotty at best

Business Traveler (16)

Solo Traveler (21)

Traveling as Couple (6)

Family with Young Children (9)

Group Traveler (1)

5
Location
Staff was absent or awful. Waited 15 minutes for anyone to show up at front desk to check us in - at 3:30pm?!?! No counter in bathroom for toiletries, had to bring chair in from room. A/C was underpowered Staff at front desk was beyond pathetic
7
Location, large room, super comfortable bed, great shower
Food in restaurant was dreadful. Mandatory $25 food charge per day. After a breakfast of weak coffee. Underdone bacon and a waffle that tasted like cardboard, I chose to forego using that credit. Valet service spotty at best

Room Options

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1 King Larger Room Hearing Accessible

sqft • 1 King

Accessible roomFree WifiPhone

Room Details and Photos

1/7
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Graduate Queen Room with Two Queen Beds - Hearing Accessible

sqft • 2 Queen

Accessible roomPhone

Room Details and Photos

1/7
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Graduate Queen Room - Hearing Accessible

sqft • 1 Queen

Accessible roomPhone

Room Details and Photos

Location

Graduate by Hilton Palo Alto

488 University Avenue, Palo Alto, CA