3.5 Star Hotel
Sheraton San Jose Silicon Valley
About
This hotel is located in the center of Silicon Valley, moments away from many major corporations and area attractions, and features exceptional amenities along with first-class accommodations. The Sheraton San Jose Silicon Valley is ideally situated only a short distance from a variety of popular points of interest. The Great Mall shopping center, Paramount's Great America Theme Park, Cisco Systems and SanDisk are all in close proximity. After a restful night's sleep on the San Jose Sheraton's exclusive Sweet Sleeper Bed, guests can enjoy a refreshing swim in the Olympic-size pool, relax near the on-site pond and waterfall or work out in the state-of-the-art fitness center.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Guest Room, 1 King
366 sqft • 1 King
Room Details and Photos
Guest room, 2 Queen, No view, Low floor
366 sqft • 2 Queen
Room Details and Photos
Club level, 1 Bedroom 2 room Suite, 1 King, Sofa bed
474 sqft • 1 King and 1 Sofabed
Room Details and Photos
1 Bedroom 2 room Suite, Courtyard view, Balcony
366 sqft • 1 Queen
Room Details and Photos
Guest room, King or Queen
sqft • 1 Double
Room Details and Photos
1 Bedroom 2 room Suite, 2 Queen, Alternate bed: sofa bed
474 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- It was clean
- Staffers
- Hotel was close-ish to Levi stadium
Cons -
- The first day we checked in out bathroom was not working so we had to change to another room
- Old bed,room service
- I purposely asked several weeks ahead of time about check in policies (especially during busy times ex. The upcoming Morgan Wallen concert) I was told I could come around 1 and the room should be ready, OR I could pay for early check in and guarantee the room to be ready anytime after 9. It was not!! We got there later than anticipated due to traffic (around 2:30, so after the 1 o’clock time they said it would be ready by) there was a massive line, rooms were not ready, some people were getting ready for the concert in the hotel bathroom! We got to the line around 3:20 and got our room key. We went up to our room, and the cleaning cart was two doors down. Our room was not clean!! Not sure why they even gave us the key. We told the lady who was attending the rooms that we were going in, and had to get ready and the front gave us a key. Someone else who I am assuming was the manager, came knocking on the door and rudely told us the other lady needed to clean our room. We told her we were given a key, asked specifically for early check in, and needed to get ready. It was solved by the manager saying they would come clean when we leftThe room was clean when we returned from the concert. At check out the next day, we had them check that the early check in was not charged since they obviously didn’t prepare for us. It was not, but they also didn’t offer any apology really, or anything. Just said no it wasn’t charged. Needless to say, would not return.
Top Quotes:
"Really nice hotel with spacious rooms and comfortable beds. "
"Beautiful pool area and great location. Nice jogging trail nearby. Fitness center at the hotel was newly renovated and fantastic."
"Great pool. Quiet, comfortable rooms. Wonderful location."
Business Traveler (21)
Solo Traveler (25)
Traveling as Couple (56)
Family with Young Children (39)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (11)
Total (178)
Wandungu
•Posted on: 2-16-2026
It was clean
The first day we checked in out bathroom was not working so we had to change to another room
quang
•Posted on: 1-19-2026
Staffers
Old bed,room service
Parisa
•Posted on: 1-19-2026
Hotel was close-ish to Levi stadium
I purposely asked several weeks ahead of time about check in policies (especially during busy times ex. The upcoming Morgan Wallen concert) I was told I could come around 1 and the room should be ready, OR I could pay for early check in and guarantee the room to be ready anytime after 9. It was not!! We got there later than anticipated due to traffic (around 2:30, so after the 1 o’clock time they said it would be ready by) there was a massive line, rooms were not ready, some people were getting ready for the concert in the hotel bathroom! We got to the line around 3:20 and got our room key. We went up to our room, and the cleaning cart was two doors down. Our room was not clean!! Not sure why they even gave us the key. We told the lady who was attending the rooms that we were going in, and had to get ready and the front gave us a key. Someone else who I am assuming was the manager, came knocking on the door and rudely told us the other lady needed to clean our room. We told her we were given a key, asked specifically for early check in, and needed to get ready. It was solved by the manager saying they would come clean when we leftThe room was clean when we returned from the concert. At check out the next day, we had them check that the early check in was not charged since they obviously didn’t prepare for us. It was not, but they also didn’t offer any apology really, or anything. Just said no it wasn’t charged. Needless to say, would not return.
Dallas
•Posted on: 1-19-2026
I didn’t know you had a breakfast. It’s very close to my children, I’ve stayed here many times.
Pillows were to soft.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The Club Lounge is closed on Weekends (FRI PM-SUN AM). We do not offer breakfast or hors d'oeuvres when the Club Lounge is closed. Sheraton San Jose Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibitedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sheraton San Jose Silicon Valley
1801 Barber Lane, Milpitas, CA
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