2.5-Star Hotel

Extended Stay America Suites - San Jose - Santa Clara

2131 Gold Street, Alviso, CA - United States
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Extended Stay America Suites - San Jose - Santa Clara
1/51
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  • Policies
  • Amenities
  • Reviews
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$116
per night

2.5-Star Hotel

Extended Stay America Suites - San Jose - Santa Clara

2131 Gold Street, Alviso, CA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesKitchen/KitchenettePets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.7

Pleasant

Based on 752 reviews

Location Of Hotel

7.5

Hotel Cleanliness

7

Hotel Staff

7.5

Overall Quality

6.7

Show 84 Verified Reviews

About

This Extended Stay America - San Jose - Santa Clara is especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi, a 24-hour front desk and a free daily grab-and-go breakfast featuring breakfast bars, muffins, hot cereal, coffee and tea. Every kitchenette at Extended Stay America - San Jose – Santa Clara is equipped with a stove-top, a microwave and a refrigerator. The hotel provides guests with laundry and ironing facilities and upgraded bedding with extra pillows and a water filter in every room. The property offers free on-site parking. The Santa Clara Convention Center is 6 minutes’ drive away from the property. Home of the San Francisco 49ers professional football team, Levi’s Stadium is 1.9 mi away. Mineta San Jose International Airport is 18 minutes’ drive away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Kitchen/Kitchenette
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Kitchen
Kitchenette
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

6.7

Pleasant

Based on 752 reviews

Location Of Hotel

7.5

Hotel Cleanliness

7

Hotel Staff

7.5

Overall Quality

6.7

Pros +

  • Easy check in
  • The location and evening staff were helpful
  • Safety , quite , easy accessibility to freeway , restaurants.

Cons -

  • Our room had no bedding and there was a used soap bar in the shower. Don?t think the room was even cleaned. Also while I was getting ready for a concert a staff member just walked into my room without knocking or saying anything. Just sneaked in watching
  • Check-in was the first bad experience. The person checking us in the evening of 2/28/24 was speaking to someone on the ear piece the entire process, not once making eye contact, no welcome or thank you. The room was filthy. The sink clogged. Terrible!
  • N/A

Top Quotes:

"I like the location for the hotel, right next to the freeway and close to the shopping place."

"The staff is very friendly, and the rooms are clean and comfortable."

"Clean, comfortable and met our needs quite well."

Business Traveler (126)

Solo Traveler (138)

Traveling as Couple (149)

Family with Young Children (93)

Family with Teens (13)

Senior Traveler (7)

Group Traveler (34)

10
8/13/2024
Easy check in
1
7/30/2024
The location and evening staff were helpful
Our room had no bedding and there was a used soap bar in the shower. Don?t think the room was even cleaned. Also while I was getting ready for a concert a staff member just walked into my room without knocking or saying anything. Just sneaked in watching
10
6/14/2024
Safety , quite , easy accessibility to freeway , restaurants.
1
3/18/2024
The only thing I liked about this property was its proximity to the Santa Clara Convention Center I had a conference to attend to. I really disliked EVERYTHING about my stay at this property and truly wish I never wasted my money here.
Check-in was the first bad experience. The person checking us in the evening of 2/28/24 was speaking to someone on the ear piece the entire process, not once making eye contact, no welcome or thank you. The room was filthy. The sink clogged. Terrible!

Room Options

1/5

Studio Queen Accessible Non-Smoking

291 sqft • 1 Queen

Accessible roomAir conditioningAlarm clockCarpeting

Room Details and Photos

1/7

sqft

Air conditioningAlarm clockClosetDesk

Room Details and Photos

1/8

Studio King Non-Smoking

291 sqft • 1 King

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/11

Studio with 2 Double Beds - Non-Smoking

300 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

Location

Extended Stay America Suites - San Jose - Santa Clara

2131 Gold Street, Alviso, CA