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About
This Extended Stay America - Phenix - Midtown is located in Phenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Phenix Art Museum, the The Heard Museum and the The Phenix Theater.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.
Features & Amenities
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Guest Rating
Location Of Hotel
Hotel Cleanliness
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Overall Quality
Pros +
- Location
- One of the staff when we were leaving apologized for not having coffee cups or the continental breakfast
- Nothing.
Cons -
- No handicapped accessible rooms. Cancelled reservations twice on me even though I pre-paid. Facility is need of repairs to include the sofa bed in my room. They accused me of living in the RV that I drove to the hotel with even though I rented two rooms.
- This hotel was digesting! There were roaches everywhere and reeked like cigarettes. There were no shower curtains in the restroom and the shower head was broken, leaking water everywhere! I walked out and did not stay as planned. Most disgusting!
- Handicap button to lobby broken. Coffee but no cups. Absolutely no breakfast as advertised. Pull out couch was extremely dirty and disgusting. Air-conditioned was not working in room with pull out couch. Only could g we t one key. Check in staff was rude
Top Quotes:
"The outdoor sitting areas were very nice, and the hotel is very clean. "
Business Traveler (129)
Solo Traveler (211)
Traveling as Couple (219)
Family with Young Children (220)
Family with Teens (21)
Senior Traveler (13)
Group Traveler (45)
Room Options
Deluxe Full Accessible Non-Smoking
291 sqft • 1 Single
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Deluxe King Non-Smoking
291 sqft • 1 King
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Deluxe Queen Non-Smoking
291 sqft • 1 Queen
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1 Bedroom Suite 2 Full Non-Smoking
291 sqft • 2 Single
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sqft
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One Bedroom Suite - Non-Smoking
300 sqft • 1 King and 1 Sofabed
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One Bedroom Suite with 2 Double Beds - Non-Smoking
300 sqft • 2 Double and 1 Sofabed
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Deluxe Double Studio - Disabilty Access/Non-Smoking
300 sqft • 1 Double and 1 Sofabed
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Deluxe Studio with 1 Queen Bed - Non-Smoking
300 sqft • 1 Queen and 1 Sofabed
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Location
Extended Stay America Suites - Phoenix - Midtown
217 W. Osborn Rd, Phoenix, AZ
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