Holiday Inn and Suites Phoenix Airport North By IHG

Bed comfortable, room good.

Pool and hot tub not clean enough.

Comfortable room with two queen beds and a sleep sofa. Nicely decorated interior area with a pool.

Would have liked a free breakfast.

Room was very comfortable. Outside area very very nice

Bathroom was too tinyBreakfast poor

We stayed here visiting from L.A to attend a Dodgers spring training game. To say we absolutely loved our stay would be an understatement. We traveled with my sister’s family. I called & the kind staff was able to accommodate us with adjoining rooms centrally located to the hotel entrance & pool, which was so convenient since our elderly mother also joined us on our trip. Our rooms were spacious, clean, comfortable almost felt like we were in an apartment. My 4 year old nephew had plenty of space between both rooms, was never restless or asked to go home. In fact, after several days of being home he asked to go back to the Arizona hotel. We will definitely stay here again, and recommend it to our friends and family whenever they’re in town.

Excellent location, property was very clean, rooms were clean.

I wish the pool stayed open longer?

Great location, nice staff, huge rooms for a small price

Still waiting for my deposit money to be returned, been over 3 weeks now..

Huge room, nice beds. The lobby and outside area was nice. The AC inside the room worked great.

2 cockroaches when we step in the hotel. Hole in the wall underneath the sink (probably where the roaches came from). And not alerted about the $300! security deposit fee. TV's didn't allow for switching between cable or different HDMI's. Wanted to stream shows but couldn't switch off of cable.

Close to shopping strips and airport. Very spacious rooms and well kept. Very polite and friendly cleaning staff.

Not all personnel was friendly. First-day we didn’t have breakfast because the staff didn’t show up. We were able to grap things at the shop by the reception though. It is advertised as having free coffee the entire time. But this was not the case. Only water and coffee in the morning.Would have really appreciated coffee during night as well. But the rooms luckily had a wide arrange of coffee and thee. Breakfast was the same every day for the entire week we were here.

Excellent location, in terms of central. Not amazing neighborhood. Their staff is great. Parking is very convenient.

Outdated. Needs to be update and work on the cleanliness.

Everything …cleanliness, quiet, comfortable, nice location, good food spots, room cleaned daily! I will definitely stay again and also tell friends and family

The ice machine on my floor was out of order… no big deal cause I was so satisfied overall!