Hotels in Cartagena

Hotel Casa Gloria Boutique

Hotel Casa Gloria Boutique

Hotel Casa Gloria Boutique Image
4 Star
Hotel Guest Rating: 7.5/10
Calle San Pedro Martir No. 10-11
Cartagena De Indias 130015

Hotel Guest Rating for Hotel Casa Gloria Boutique in Cartagena

Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Hotel Casa Gloria Boutique

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(3)
Couple
Steven from New York, NY
January 29, 2014
Couple
10.0
Perfect location in scenic old-town, delicious breakfast included, pool and jacuzzi available at all times, and incredibly helpful staff (special thanks to Juliet). Two adorable talking parrots, too.
Nothing. This hotel was great.
Couple
Molly from Denver, CO
September 17, 2013
Couple
9.0

The staff is great and the hotel is beautifully maintained. It has nice decor and lots of personal touches. The pool is very clean and is refreshing during the hot Cartagena days. Breakfast is wonderful too! We loved Hotel Casa Gloria! And would highly recommend it to anyone looking for a nice, clean midrange hotel in the Walled City of Cartagena. You will feel right at home and will enjoy your experience. ...read more

Couple
Jose from Nanaimo, Canada
September 4, 2013
Couple
3.0
Location
The room was very small. It was advertised as a 4 star accommodation but I would argue a 2 star max. In addition the room had no hot water for shower neither cable signal. The night before we stayed in a 2 star that had better services and breakfast.

Being objective, I would say that this hotel boutique is more like a 2 star. When I spoke to the manager about the lack hot water and cable signal she said that Hotel Boutique Gloria is an old house adapted to function as a hotel, so piping, room area, etc. are all made to optimize bed allocation. We were offered room upgrade but we didn't accept because the water issue was not solved within 12 hours. Imagine, in Cartagena having 30 degrees Celsius it is very important to take shower at least once a day. Also we were charged a non refundable fee in advance but when we saw how small was the room and started to have issues we decided to ask Priceline for help to get a refund for the second night. However we were reimbursed $6 USD less than what we paid due to banking fees. Which I totally disagree. Even though staff was courteous and accommodating, the hotel and its facilities are more like a hostel type. The manager said that they don't assign stars; and that star rating is based on comments and ranking. Priceline helped us to move to a nicer hotel, one star less but a huge difference. In summary, when in doubt go to a reputable chain. ...read more

Reviews of Hotel Casa Gloria Boutique
(1 - 3 of 3 reviews)
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