Holiday Inn Kensington Forum

Holiday Inn Kensington Forum

Holiday Inn Kensington Forum Image
4 Star
Hotel Guest Rating: 7.4/10
97 Cromwell Road
London SW7 4DN

Hotel Guest Rating for Holiday Inn Kensington Forum in London

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Based on 224 reviews from guests who stayed at the
Holiday Inn Kensington Forum
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Holiday Inn Kensington Forum

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Norwalk, CT
January 20, 2016
Solo Traveler
9.0
Location, location, location. In the best area of London, for a reasonable price. Breakfast was AMAZING.
Room was great, but not pristine.
Couple
Muhannad from Riyadh, Saudi Arabia
January 4, 2016
Couple
1.0

This guest did not leave comments about this hotel.

Couple
Lauren from Baltimore, MD
October 27, 2015
Couple
7.0
Great location. Very convenient to tube station. Safe neighborhood.
We arrived at 6pm and our room was still not ready. The person checking us in seemed confused about what to do. After about 15 minutes he was able to sort it out and move us to a different room. Also wifi is not free for non IHG members
Couple
Verified Hotel Guest from Buena Park, CA
October 1, 2015
Couple
2.0
Lobby and the restaurant was nice. The staff was courteous and responsive.
VERY dirty rooms-notified the front desk,they moved us to another room which was just as dirty. The furnace was filled with layers of dust & had tissues shoved in, curtains and windows were filthy, disgusting carpets-Not vacuumed in weeks! Loud train.
Couple
Jacqueline from Edmonton, Canada
September 12, 2015
Couple
10.0
Staff wasx friendly and extremely helpful
Everything was good
Group Traveler
Wendolyn from Hattiesburg, MS
June 21, 2015
Group Traveler
4.0
Hotel Employee in the Academy Office (Business Center) was super helpful and very polite. Also liked that there was a Starbucks in the hotel.
The room was very small and cramped. It did not have free wifi and the location isn't very central to anything.
Family Traveling with Young Children
Ilyas from Gosport, United Kingdom
May 27, 2015
Family Traveling with Young Children
5.0
It is not clean. Internet is unnecessarily expensive
Couple
Stephen from Whitefish, MT
May 13, 2015
Couple
8.0
Great location.Close to museums and Harrods.
Had to pay for internet - inexcusable.
Group Traveler
Glenna from Head Of St Margarets Bay, Canada
April 27, 2015
Group Traveler
10.0
It was definitely a perfect hotel for us with staff who were most helpful and the location which was just what we wanted.
Cannot think of anything we did not like.
Family Traveling with Young Children
Verified Hotel Guest from Fort Lee, NJ
April 13, 2015
Family Traveling with Young Children
8.0
Hotel Employee at Concierage was excellent and the one at reception was helpful in changing our room.. Location was fabulous!
Housekeeping was less than excellent
Reviews of Holiday Inn Kensington Forum
(1 - 10 of 57 reviews)
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