Holiday Inn Express Downtown

Holiday Inn Express Downtown

Holiday Inn Express Downtown Image
2 and 1/2 Star
Hotel Guest Rating: 7.9/10
111 Lombard Street
Toronto, ON M5C 2T9
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Hotel Guest Rating for Holiday Inn Express Downtown in Toronto

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Based on 64 reviews from guests who stayed at the
Holiday Inn Express Downtown
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Express Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Bernie from Burlington, Canada
March 21, 2015
Family Traveling with Young Children
2.0
Booked for two days and left after one night stay.How do I get a refund for the second night
Group Traveler
Nicolas from Canete, Chile
March 11, 2015
Group Traveler
7.0
The breakfast
The subway station is far, about 8 minutes by walk
Business Traveler
Verified Hotel Guest from Chisholm, Canada
February 28, 2015
Business Traveler
7.0
Great location, staff very helpful & the breakfast was a 10.
The room was not as clean as it could have been.

Easily accessed off of the Gardner Expressway, many eating & drinking establishments nearby & friendly atmosphere.

Couple
Verified Hotel Guest from San Juan, Puerto Rico
February 17, 2015
Couple
9.0
Great service at the front desk, were able to accomodate an earlier check in. Excellent underground parking ($20/day) great during winter. Good breakfast selection
Business Traveler
Marcel from Perth, Canada
February 8, 2015
Business Traveler
8.0
The welcoming from to staff at the front desk.
The breakfast area was small and crowded, but the food was good

The hotel was fine however the baseboards needed a good cleaning otherwise everything was great.

Group Traveler
Yvon from Sudbury, Canada
December 7, 2014
Group Traveler
8.0
Close to everything.
In traffic hard to get in and out.
Couple
Shan from Ottawa, Canada
October 7, 2014
Couple
3.0

This guest did not leave comments about this hotel.

Couple
David from Grand Island, NY
September 4, 2014
Couple
8.0
Staff was friendly, the room was clean, only a few blocks from bars and restaurants. Unfortunately, our alarm clock and coffee maker did not work correctly. The front office did not have replacements.....why leave things in the room that are broken?
Parking was 2 blocks away from hotel and was NOT secured. Our car got hit in the parking lot and nobody seemed to care. There were a lot of boarded up businesses in the neighborhood and we would have not felt comfortable walking around the hotel at night.
Couple
Verified Hotel Guest from Seaford, NY
August 7, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Amherstburg, Canada
August 6, 2014
Family Traveling with Teens
9.0
The staff were very welcoming, accommodating, and always friendly. The beds were super comfortable and the morning breakfeast was yummy. Plus, you can walk anywhere downtown from the location.
Couple things...,the elevators are painfully slow and stroke inducingly jerky. The property is right on the edge of a very sketchy area, homeless people (as sad as it is) are sleeping and hanging out all around with a men's shelter right across the stree

I'd definately stay here with my family again.

Reviews of Holiday Inn Express Downtown
(1 - 10 of 27 reviews)
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