Holiday Inn Express Downtown Detroit

Holiday Inn Express Downtown Detroit

Holiday Inn Express Downtown Detroit Image
2 and 1/2 Star
Hotel Guest Rating: 8.2/10
1020 Washington Boulevard
Detroit, MI 48226

Hotel Guest Rating for Holiday Inn Express Downtown Detroit in Detroit

# 7 of 21 hotels in Detroit
Based on 146 reviews from guests who stayed at the
Holiday Inn Express Downtown Detroit
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Holiday Inn Express Downtown Detroit

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Ashley from Columbus, OH
March 2, 2015
Group Traveler
3.0
The rooms were a good size and it was close to downtown.
The valet experience was absolutely awful. It took 45 minutes for them to get my car, they lost a pair of keys and then could not find a car for 2 hours.
Solo Traveler
Verified Hotel Guest from Harrisonburg, VA
February 24, 2015
Solo Traveler
6.0
The guys that ran the shuttle were extremely friendly and helpful.
The chair in my room was broken. After the first night, the soap and shampoo was taken out of the room without being replaced. The room was a bit worn and uncomfortable.
Couple
Mike from Midhurst, Canada
January 20, 2015
Couple
10.0
Great staff, very clean breakfast area as well as everywhere else. Room had a modern flat screen tv, microwave, fridge, renovated bath room. Valet parking worked well....overall an excellent hotel experience.
Nothing
Couple
Verified Hotel Guest from Fort Wayne, IN
January 3, 2015
Couple
8.0
Great staff! Very informative and organized. Amazing breakfast. Awesome shuttle service. Would book again.
Couple
Lorna from Harbor Beach, MI
December 29, 2014
Couple
10.0
The staff was wonderful. The room was very clean as well as the hotel itself. The lobby was warm and inviting. I would definitely greturn to this hotel and recommend it to my friends.
Not enough outlets to plug in fridge, microwave and coffee maker.
Couple
Casie from Lowell, MI
December 14, 2014
Couple
10.0
Location was perfect! Comfy bed, and clean room.
No hot tub, and imitation eggs and cheese for breakfast.
Group Traveler
Verified Hotel Guest from London, Canada
December 12, 2014
Group Traveler
9.0
The location of this hotel is ideal. It's a 10 minute walk one way to get to the Wings' game and 10 minutes in the other direction for the Lions' game. Very good complimentary breakfast.
Couple
Verified Hotel Guest from Jenison, MI
December 11, 2014
Couple
10.0
The staff was amazing! Smiling, engaging, they actually acted as if they were happy to be there! How refreshing!
Sporadic loud pipe rumbling from the hallway.
Couple
Verified Hotel Guest from Whitehall, MI
December 6, 2014
Couple
7.0
good location to ford field
parking rate was included with room but was not notified until after paying for a parking area and was not given any credit
Business Traveler
Verified Hotel Guest from Hattiesburg, MS
November 18, 2014
Business Traveler
8.0
When I arrived the front desk clerk was very helpful. The morning staff at breakfast was great and hospitable. One such person was Carolyn, she was so friendly and helpful.
For two nights straight there were some noisy guests they made a lot of noise in the hallway, they kept slamming the door and was loud even inside their room. I called the front desk several times complaining about the noise but no remedy was given.

The hotel was in the heart of the downtown area very close many attractions. The pool was nice but shallow. The gym has good and plentiful equipment for working out. The shuttle bus drivers were pleasant whenever they showed up.

Reviews of Holiday Inn Express Downtown Detroit
(1 - 10 of 56 reviews)
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