Hilton Royale Palms

Hilton Royale Palms in Myrtle Beach

Hilton Royale Palms

Hilton Royale Palms Image
3 Star
Hotel Guest Rating: 8.7/10
10000 Beach Club Drive
Myrtle Beach, SC 29572

Hotel Guest Rating for Hilton Royale Palms in Myrtle Beach

# 19 of 151 hotels in Myrtle Beach
Based on 24 reviews from guests who stayed at the
Hilton Royale Palms
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Hilton Royale Palms

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(5) | Family with Young Children(2) | Family with Teens(1) | Group Traveler(1)
Family Traveling with Young Children
Michele from Durham, NC
August 23, 2013
Family Traveling with Young Children
8.0
I was in for a conference at the Embassy Suites. I liked how you could walk between all of the hotels on the boardwalk walkway.
Please beware of the fact that there is no breakfast. If you want a snack or coffee you'll get some at the Starbucks in the Hilton. You will also need to pay for online access ($11-15 range).

Overall the hotel was nice and the access to the other hotels in that row is good. All of the casual restaurants have the same menu and pricing and there is fancy/nicer restaurant, but of course it's a bit more pricey. Beach access is stellar and there are plenty of pools.

Family Traveling with Young Children
Heather from Chicago, IL
September 28, 2012
Family Traveling with Young Children
6.0
The hotel was right on the beach, so that was fantastic.
Housekeeping service and service at the restaurant/bar was not great.

I chose this hotel even though, it was on the higher end of price, because it was one of few hotels that seemed to have a fairly decent ranking. Service checking into the hotel was great and our room was nice enough (bathroom door didn't shut all the way because it was broken). However, we were extremely disappointed the second day when housekeeping never showed up to our room. When I called guest services to tell them, we didn't have housekeeping and to request a couple more towels for my daughter's bath, they didn't even apologize. The second day we were out of the room for most the day and when we arrived back around 4pm housekeeping was just then cleaning our room. Service at the Wet Whistle Restaurant by the pool wasn't great. The server came by our lounge chair dropped off a menu and never came back. We ended up having to order our food at the bar and any drinks. Then when we tried to close out the tab, the bar tender said it was on the servers tab so he couldn't close it. We waited around for about 30 minutes looking for the pool server, so we could close our tab and leave, but we could never find her. We just ended up leaving and allowed them to close our tab at the end of the night. The pool area was nice, but the water in the pool was too cold for me(this really didn't bother me but just a comment). The ocean seemed to be warmer than the pool. Overall, we were a little disappointed with the housekeeping and also service for the restaurant. ...read more

Reviews of Hilton Royale Palms
(1 - 2 of 2 family with young children reviews)
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