Hilton Palacio Del Rio

Hilton Palacio Del Rio

Hilton Palacio Del Rio Image
4 Star
Hotel Guest Rating: 8.5/10
200 South Alamo Street
San Antonio, TX 78205

Hotel Guest Rating for Hilton Palacio Del Rio in San Antonio

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Based on 505 reviews from guests who stayed at the
Hilton Palacio Del Rio
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Hilton Palacio Del Rio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Katy, TX
July 1, 2015
Couple
8.0
Friendly staff , close to attractions, and breakfast buffet
Family Traveling with Young Children
Keith from San Antonio, TX
June 25, 2015
Family Traveling with Young Children
10.0
Historical
Couple
Charles from Missouri City, TX
June 24, 2015
Couple
10.0
Rooms are very modern with all the latest amenities.
Overnight parking is very expensive. $37-$42 per night.
Couple
David from Friendswood, TX
June 22, 2015
Couple
3.0
Staff was excellent front desk very helpful,
Bed was uncomfortable felt like it was sagging in the middle. the pool area was dirty and run down.
Couple
Verified Hotel Guest from Bremond, TX
June 18, 2015
Couple
3.0
Location
The pool is terrible, they parked my car that had just been cleaned and birds decided to passover it where they parked it. And I paid them to park my car and it cost around $40.00 a night. This is not a 4 star hotel will not stay here again.
Couple
Jack from Simi Valley, CA
June 16, 2015
Couple
10.0
The room was exactly what we expected. The staff was always helpful and genuinely seemed to care.
Family Traveling with Teens
Nury from Garland, TX
June 12, 2015
Family Traveling with Teens
9.0
Parking
Couple
Sean from Phoenix, AZ
June 3, 2015
Couple
9.0
Location
The hotel restaurant was horrible. The food was not good, the service was not good. Nothing good about the restaurant except the location
Group Traveler
Kimberly from Windsor, Canada
April 14, 2015
Group Traveler
8.0
The swimming pool and its decor was at best basic
Senior Travelers
Deborah from Lavon, TX
April 9, 2015
Senior Travelers
9.0
The friendly and helpful staff, the very prompt valet crew, efficient and friendly bell boys.
The bathroom fan was stuck 'on' all night, we couldn't find a way to turn it off, kept my travel buddy up all night with the noise. Had to call front desk to have Engineering come fix it during the day while we were out. Room fridge didn't work. Rm 1017
Reviews of Hilton Palacio Del Rio
(1 - 10 of 136 reviews)
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