Hotels in Memphis

Hilton Memphis

Hilton Memphis

Hilton Memphis Image
3 and 1/2 Star
Hotel Guest Rating: 8.2/10
939 Ridge Lake Boulevard
Memphis, TN 38120
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Hotel Guest Rating for Hilton Memphis in Memphis

# 19 of 106 hotels in Memphis
Based on 307 reviews from guests who stayed at the
Hilton Memphis
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Hilton Memphis

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Kenrick from Laurel, MD
April 9, 2014
Business Traveler
7.0
The visual ambiance is quite appealing.
Yes. My sleep was interrupted 2 nights straight by loud noises coming from the room below me. I complained but it was not resolved until the 2nd night.

I arrived to find trash in the bin and the vanity door falling off. After I complained to the front desk, they moved me to another room. The food was good although a bit pricy. There was no continental breakfast and when the food was ordered in the restaurant, it took very long to come to the table. I do like that the management staff appeared to be attentive when my concerns were made known. They also compensated in some small way for the inconvenience. I found that the courtesy shuttle service was a welcoming part of this hotel. The drivers was pleasant and accommodating. Despite the glitches, I would stay at the Hilton chain again. ...read more

Solo Traveler
Lakenzia from Memphis, TN
April 8, 2014
Solo Traveler
10.0
The staff was polite and they answered all questions for credit card paayments.
No I enjoyed the stay.
Family Traveling with Teens
Verified Hotel Guest from Smyrna, TN
April 8, 2014
Family Traveling with Teens
4.0
Location and size of the room.
Noise level was terrible. Pipes rattled when you or other guests used water (which was all night long) and every time the AC cut off there was a big noise..this kept us awake. Hotel should have given free ear plugs to guests so they could sleep!

Beautiful, but needed a good nights rest. More attention to details on cleanliness of bathroom.

Family Traveling with Young Children
Joel from Highland Park, IL
April 7, 2014
Family Traveling with Young Children
10.0
beautiful inside and out
"curtain wall" window system conveys noise between rooms- impossible to remedy without replacing the skin of the building
Family Traveling with Young Children
Melissa from Strafford, MO
March 26, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Mujahed from Baton Rouge, LA
March 19, 2014
Family Traveling with Young Children
8.0
Clean and quiet. Very fancy lobby
Usually one person at front desk and sometimes people be waiting in line and there are 4 other empty desks at customer service.

Should have at least 2 people at the front desk.

Couple
Jamar from Oxford, MS
March 18, 2014
Couple
10.0
Staff
No

This will be the place I will be staying when I vi Memphis, TN

Group Traveler
Scott from Austell, GA
March 17, 2014
Group Traveler
10.0
The hotel was so nice, the staff was amazing , and the the price was out of this world. I'm a customer now.
I can't think of a single thing that I would change about this experience.

The room was immaculate, the amenities were nice, the breakfast was beyond what I had thought it would be.

Family Traveling with Young Children
Neffertaria from North Little Rock, AR
March 12, 2014
Family Traveling with Young Children
7.0
The lobby was beautiful but the rooms were not that nice...
Rooms shld be upgraded
Family Traveling with Young Children
Ormun from Fishers, IN
March 11, 2014
Family Traveling with Young Children
10.0
The staff and location was great....
I wish that my room was a suite and not just a room with double beds... I don't know if you guys have on the list where we can tell you what we really want and need... this was one of those weekends where I needed a suite w/double beds...

Very nice, family really enjoyed this hotel. We look forward to stay there again, but next time with a double bed suite....

Reviews of Hilton Memphis
(1 - 10 of 200 reviews)
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