Grand Hyatt San Antonio Riverwalk

Grand Hyatt San Antonio Riverwalk

Grand Hyatt San Antonio Riverwalk Image
4 Star
Hotel Guest Rating: 8.5/10
600 East Market
San Antonio, TX 78205

Hotel Guest Rating for Grand Hyatt San Antonio Riverwalk in San Antonio

# 23 of 309 hotels in San Antonio
Based on 1032 reviews from guests who stayed at the
Grand Hyatt San Antonio Riverwalk
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Grand Hyatt San Antonio Riverwalk

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Smithville, TX
April 20, 2015
Family Traveling with Young Children
10.0
Great room, lobby, and location
Only cplaint is that we had to leave.
Solo Traveler
James from New Braunfels, TX
April 18, 2015
Solo Traveler
10.0
Perfect spot for anything downtown.
Couple
Andrea from Seattle, WA
April 17, 2015
Couple
8.0
Location, it was right on the Riverwalk.
You had to pay for parking.

Great location, near the Alamo and the Riverwalk.

Family Traveling with Young Children
Terry from Richmond, TX
April 16, 2015
Family Traveling with Young Children
10.0
Stayed here before. Love it
Family Traveling with Teens
Delecia from Round Rock, TX
April 16, 2015
Family Traveling with Teens
10.0
first room wasn't clean upon the arrival and had to change room the second room the head board was torn up and vinyl all over the bed and 3room ok it's was very dusty at that point I just settled
Couple
Erik from Gallatin, MO
April 14, 2015
Couple
9.0
I like the lobby and overall everywhere was very clean.
Verified Hotel Guest from Driggs, ID
April 11, 2015
9.0
So close to Riverwalk; plenty of room for my sister and me.
A mix-up on balance on account. It was straightened out, but it took a few minutes.
Couple
Verified Hotel Guest from Midland, TX
April 7, 2015
Couple
5.0
The location and restaurants were nice.
The hotel was run down. Carpet and stained and outdated.
Couple
Verified Hotel Guest from Houston, TX
April 7, 2015
Couple
7.0
Clean and spacious room
Cleaners came in the room and cleaned when we haven't even checked out yet.

Had issued with cleaners but hotel supervisor handled the incident well

Group Traveler
Verified Hotel Guest from Fresno, TX
April 7, 2015
Group Traveler
10.0
The hotel is beautiful the ambiance was great. Everything was clean and well taken care of.
The beds were a little to soft for me but for someone else it maybe perfect.
Reviews of Grand Hyatt San Antonio Riverwalk
(1 - 10 of 200 reviews)
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