Grand Hotel & Suites Toronto

Grand Hotel & Suites Toronto

Grand Hotel & Suites Toronto Image
4 Star
Hotel Guest Rating: 8.9/10
225 Jarvis Street
Toronto, ON M5B 2C1

Hotel Guest Rating for Grand Hotel & Suites Toronto in Toronto

# 5 of 234 hotels in Toronto
Based on 74 reviews from guests who stayed at the
Grand Hotel & Suites Toronto
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Grand Hotel & Suites Toronto

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Ottawa, Canada
February 2, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Matthew from Niagara Falls, NY
January 30, 2016
Couple
6.0
The best part about the hotel was the staff. Everyone I spoke with was pleasant and helpful.
Nothing in the room seemed to work and the heat blew constantly. Room was at least 78 degrees at all times. Far too hot sleep at night and there was no way to turn down the thermostat. Either full blast of completely off.
Business Traveler
John from Winnipeg, Canada
January 29, 2016
Business Traveler
7.0
Fantastic pool area and the roof top hot tubs - although not well maintained - were a fun experience. Staff were helpful, courteous, and friendly.
Pillows in the room were atrocious. Most uncomfortable pillows of all time. Pillows were provided that were better but why not just put better pillows on the bed in the first place?
Group Traveler
Verified Hotel Guest from Cuyahoga Falls, OH
January 23, 2016
Group Traveler
10.0
The rooftop view, amazing rooftop video screen, & the breakfast was good.
The tight corners when leaving hotel in underground parking lot. Small car would be best, not very conducive for a family van, or large pick up truck.
Solo Traveler
Jamie Lynn from Toronto, Canada
January 23, 2016
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Michael from Guelph, Canada
January 19, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Steve from Whitehorse, Canada
January 19, 2016
Couple
9.0
Close to everything and 2 amazing rooftop hot tubs, all the staff are super helpful and personable we were upgraded to a suite because the hotel was below capacity, great time!
Couple
Verified Hotel Guest from Sarnia, Canada
January 19, 2016
Couple
10.0
Charming facility. Room was clean and comfortable. Attached restaurant very good.
Solo Traveler
Verified Hotel Guest from Chicago, IL
January 4, 2016
Solo Traveler
8.0
The room was very comfortable and the staff extremely accommodating and friendly.
The WiFi was spotty at best. Difficult to stay connected and times in the day, you could not get on at all. Also, the cleaning staff came late afternoon. It would have been more convenient if they would come earlier while I was out exploring the city.
Family Traveling with Teens
Jerry from Port Dover, Canada
January 1, 2016
Family Traveling with Teens
10.0
no
Reviews of Grand Hotel & Suites Toronto
(1 - 10 of 43 reviews)
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