Springhill Suites San Antonio Downtown

Springhill Suites San Antonio Downtown

Springhill Suites San Antonio Downtown Image
3 Star
Hotel Guest Rating: 8.2/10
524 South Saint Marys Street
San Antonio, TX 78205

Hotel Guest Rating for Springhill Suites San Antonio Downtown in San Antonio

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Based on 224 reviews from guests who stayed at the
Springhill Suites San Antonio Downtown
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Springhill Suites San Antonio Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Waxahachie, TX
February 9, 2016
Couple
9.0
Location is awesome, only one and half blocks from the Riverwalk. The price is a fair value for the hotel. The inside of the hotel looked updated, everything looked and smelt clean. Bed, pillows where comfortable and staff was very attentive and nice.
I was somewhat disappointed when they starting breaking down the breakfast area 20 minutes before the actual closing time. There where plenty of dirty tables to be cleaned so it was a little backwards they didn't clean those before taking away the coffee.
Group Traveler
Kathryn from San Antonio, TX
February 2, 2016
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Schertz, TX
January 8, 2016
Couple
10.0
Location was awesome, the room was immaculate and roomy and the staff was very attentive.
The only thing we were miffed about was a=our room was an "accessible room" adjacent to the elevator hallway.
Couple
Luis from Lima, Peru
January 6, 2016
Couple
8.0
Good price/value
Staff should be better prepared
Couple
Christopher from San Antonio, TX
January 5, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Flower Mound, TX
January 5, 2016
Family Traveling with Teens
4.0
The location is excellent for the price. We were 5-10 minute walk from Riverwalk, The Alamo and the other tourist places in downtown.
The person at the front desk was indifferent/unfriendly. No courtesy toiletries available even though it clearly stated in their in-room brochure.
Family Traveling with Young Children
Rob from Buffalo Gap, TX
January 5, 2016
Family Traveling with Young Children
3.0
The location was exactly what we needed and expected
hotel was extremely understaffed. bar open till 11pm only no one was available to work it either night. We also booked a room that specifically called for 2 queen beds & a sofa. We were given a king bed w/no option to change & staff was unwilling 2 help
Verified Hotel Guest from San Antonio, TX
January 4, 2016
8.0
Beds were super comfortable!! Very modern decor and was very clean and roomy!! Had everything we needed. I had to call office due to loud radio at 1am and they addressed or within a few minutes.
Didn't like hearing neighbors toilet flushing, which means they could hear ours too. Very thin wall around the plumbing.
Solo Traveler
Verified Hotel Guest from San Antonio, TX
January 3, 2016
Solo Traveler
8.0
Rooms are laid out beautifully nice design touches.
It is a clean, affordable place
Group Traveler
Verified Hotel Guest from Carbon, TX
December 31, 2015
Group Traveler
8.0
River walk was in walking distance and staff very friendly
If you don't go down for breakfast early you don't get much
Reviews of Springhill Suites San Antonio Downtown
(1 - 10 of 42 reviews)
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