Extended Stay America - San Jose - Santa Clara

Extended Stay America - San Jose - Santa Clara

Extended Stay America - San Jose - Santa Clara Image
2 and 1/2 Star
Hotel Guest Rating: 6.6/10
2131 Gold Street
Alviso, CA 95002

Hotel Guest Rating for Extended Stay America - San Jose - Santa Clara in Alviso

# 1 of 1 hotels in Alviso
Based on 254 reviews from guests who stayed at the
Extended Stay America - San Jose - Santa Clara
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 7.3.0
7.3
Location of Hotel
user rating 6.8.0
6.8
Hotel Dining
user rating 4.3.0
4.3
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Hotel Guest Reviews of the Extended Stay America - San Jose - Santa Clara

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Anna from San Jose, CA
September 3, 2017
Couple
10.0
Staff is very polite
Couple
Anna from San Jose, CA
August 26, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Santa Clara, CA
August 6, 2017
Business Traveler
6.0
Convenient to the part of Silicon Valley I needed to get to. Staff was excellent when I was able to talk to them.
Housekeeping was marginal: soapy residue beside the bathroom sink and sticky stuff on top of the refrigerator. Front desk staffing is infrequent.
Couple
Helen from Shreveport, LA
August 6, 2017
Couple
9.0
Grab 'n go breakfast: small banana nut muffins only; no choice.
Couple
Verified Hotel Guest from West Sacramento, CA
August 4, 2017
Couple
1.0
Leaving!
rude staff personal phone calls, A/C broke in one of units, stove didn't work, upon entering room the shower had been used with soap bar open dirt in tub, dust on head of bed, room key cards stop working?? have to ask for dishes, (more 2 SAY but no room)
Family Traveling with Teens
Verified Hotel Guest from Oakdale, CA
July 23, 2017
Family Traveling with Teens
2.0
PROS: Staff was friendly, hotel & room were clean
CONS: beds are small & hard. No housekeeping svc unless staying for more than 5 days?! All kitchen supplies & hairdryers are kept at front desk. Free brkst is packaged muffins & granola bars. Walls are PAPER thin. Heard too much day and night.
Solo Traveler
Jerry from Flower Mound, TX
June 28, 2017
Solo Traveler
1.0
The front desk attendant at check in (only) was sweet. Otherwise, I wouldn't recommend this hotel.
The odor in my room was repulsive. I literally vomited.
Verified Hotel Guest from Green Bank, WV
June 18, 2017
10.0
The bellboy
No
Business Traveler
Verified Hotel Guest from Santa Clara, CA
April 30, 2017
Business Traveler
3.0
Excellent staff! Maintenance person was fantastic. Front desk staff are friendly and good. Free parking with plenty of space available. Very convenient to north San Jose and Santa Clara parts of Silicon Valley.
Housekeeping was disappointing, though when I reported the issues, they resolved them promptly. Also, the air conditioning struggled to keep up and maintain the set temperature.
Business Traveler
Verified Hotel Guest from Claypole, Argentina
April 24, 2017
Business Traveler
4.0
Location
needing to ask for kitchen stuff... WC was losing water while time... Train noise... Internet, even paying was way too slow!
Reviews of Extended Stay America - San Jose - Santa Clara
(1 - 10 of 114 reviews)
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