Embassy Suites Charleston

Embassy Suites Charleston

Embassy Suites Charleston Image
3 Star
Hotel Guest Rating: 8.4/10
300 Court Street
Charleston, WV 25301

Hotel Guest Rating for Embassy Suites Charleston in Charleston

# 2 of 23 hotels in Charleston
Based on 280 reviews from guests who stayed at the
Embassy Suites Charleston
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Embassy Suites Charleston

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Carrie from Charlotte, NC
October 10, 2017
Couple
10.0
How big the room was
No
Couple
Daniel from Edgewater, FL
October 8, 2017
Couple
10.0
Price and location
Couple
Patrick from Holland, MI
September 11, 2017
Couple
10.0
Cocktail hour and breakfast were great
Did not like to pay an additional $13 for parking.
Solo Traveler
Steve from Morristown, TN
September 8, 2017
Solo Traveler
10.0
Nice hotel and awesome staff
13.50 per night parking way to high
Senior Travelers
Ken from Morrison, OK
August 30, 2017
Senior Travelers
9.0
$13 to park was not advertised.
Victoria from Columbus, OH
August 27, 2017
8.0
The hotel was centrally located. The made to order omelets were very good as was the coffee.
We hadn't stayed here for 12 yrs and I don't think anything has been done to it since it was built. The tub caulking was moldy, the carpet all over was worn. You have to pay for parking and wifi.
Couple
Michael from Vincent, OH
August 23, 2017
Couple
9.0
Room. Free breakfast and managers reception
Couple
Verified Hotel Guest from Woodville, OH
August 21, 2017
Couple
9.0
The room.
Breakfast was dissappointing.
Group Traveler
Verified Hotel Guest from Dublin, OH
August 6, 2017
Group Traveler
3.0
The breakfast was delicious.
Parking cost $13 extra than room charges. The cooling unit wasn't working in our room and both phones were out of order. We had to go down to the desk if we needed anything. The staff at the desk said they would send someone to fix the phones, but didn't.
Family Traveling with Young Children
Timothy from Chanute, KS
August 3, 2017
Family Traveling with Young Children
1.0
The room we were checked into was dirty and they would not give us clean sheets. The ac in the room would not work and we were very hot. We were told Our uhaul would fit in the garage and it got stuck. My luggage rack was tore up bc of the low clearance.
Reviews of Embassy Suites Charleston
(1 - 10 of 45 reviews)
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